Business Analyst

Mekari; Indonesia; On-site; IDR 167,400,000 - 290,160,000; Full time

Job summary

Mekari is Indonesia's leading SaaS company focusing on a broad ecosystem including Mekari Jurnal, Mekari Talenta, Mekari Qontak, and Mekari Flex. We are seeking an analytics/insights/project management professional to assist clients, provide CRM best-practice consultancy, and manage multiple projects from initiation to delivery.

You will gather client requirements, implement systems, report to management on needs and risks, and work with cross-functional teams in a fast-paced environment.

Qualifications

• 2+ years of experience in analytics/insights/project management/strategy.
• Bachelor's degree in Mathematics/Statistics/Finance/Business or another quantitative discipline.
• Advanced mastery in Microsoft Excel, with comfort in working with large numbers/data sets.
• Strong presentation and communication skills, with the ability to convey complex analytical findings to technical and non-technical stakeholders.
• Excellent organizational skills with high attention to detail.
• Able to design, execute, and analyze projects from start to finish independently with minimal supervision.
• Extreme comfort in ambiguous, fast-paced environments.
• Fluent in SQL and familiarity with BI tools (Tableau, Power BI, Looker) is preferred, but not required.
• Strong work ethic and proven track record of teamwork.

Responsibilities

• Assist client to setup applications appropriate with clients requirements.
• Provide consultancy for a client about best practice in Customer Relationship Management.
• Support and give problem-solving to clients.
• Gather client requirements and implement the system.
• Report to the manager about client needs and problems regularly.
• Manage multiple concurrent projects effectively, with strong prioritization and time management.
• Coordinate with cross-discipline team members to ensure alignment with project requirements, deadlines, and schedules.
• Monitor overall project schedule, report project issues status, and potential risks.
• Communicate progress and escalate critical issues to stakeholders as needed.

Skills

Analytics

Project management

SQL

Excel

BI tools

Communication

Education

Bachelor's degree in Mathematics/Statistics/Finance/Business

Tools

Tableau

Power BI

Looker

Job description

Mekari is Indonesia's no. 1 Software-as-a-Service (SaaS) company. With our ecosystem of software solutions—including Mekari Jurnal, Mekari Talenta, Mekari Qontak, and Mekari Flex, we aim to facilitate entrepreneurs and leaders as they accelerate the digital transformation of their businesses. In our 10+ years of journey we have reached over 3 Million platform users, and we're not planning to stop any time soon. We need more people like you: builders and owners with calculated ambition who are ready to #ElevateThroughImpactand raise Indonesia's software standard.

Job Description

• Assist client to setup applications appropriate with clients requirements.
• Provide consultancy for a client about best practice in Customer Relationship Management.
• Support and give problem-solving to clients.
• Gather client requirements and implement the system.
• Report to the manager about client needs and problems regularly.
• Manage multiple concurrent projects effectively, demonstrating strong task prioritization and time management skills.
• Coordinate with cross-discipline team members to make sure that all parties are on track with project requirements, deadlines, and schedules.
• Monitor overall project schedule, report project issues status, and potential risks.

Requirements

• 2+ years of experience in analytics/insights/project management/strategy
• Bachelor's degree in Mathematics/Statistics/Finance/Business or another quantitative discipline
• Advanced mastery in Microsoft Excel, with comfort in working with large numbers/data sets
• Strong presentation and communication skills, with the ability to effectively convey complex analytical findings to both technical and non-technical stakeholders
• Excellent organizational skills with high attention to detail
• Able to design, execute, and analyze project from start to finish independently with minimum supervision
• Extreme comfort in ambiguous, fast-paced environment
• Fluent in SQL and familiarity working with BI tools (e.g Tableau, PowerBI, Looker) is preferred, but not required
• Strong work ethic and proven track record working in teams