Activation Specialist (Mekari Jurnal)

Mekari; Indonesia; On-site; IDR 66,960,000 - 100,440,000; Full time

Job summary

Mekari, Indonesia's leading SaaS company, seeks an Accounting Support Specialist to help clients configure Mekari applications to their needs and ensure smooth deployments. You will train users and provide consultancy on best practices for Accounting Software.

The role requires a degree in accounting, strong communication, and solid analytical skills, with the ability to work independently and under pressure while delivering reliable guidance.

Qualifications

• Bachelor's degree in Accounting or equivalent.
• Proficient with Microsoft Office and Google Workspace.
• Excellent written and verbal communication skills.
• Good analytical and problem-solving skills.
• Comfortable with numbers and meeting clients.
• Fast learner and independent.
• Good interpersonal and teamwork skills.
• Able to work under pressure.

Responsibilities

• Assist clients to setup applications appropriate to clients' requirements.
• Provide product training to users.
• Provide consultancy for a client about best practice Accounting Software.
• Maintain account portfolio to ensure activity in usage and transactions.
• Support and provide solutions to clients’ issues.
• Gather client’s information and implement them to the system.
• Assist the developer team with bug testing of the application and new features.
• Regularly report to the manager about client’s needs and problems.

Skills

Accounting

Communication

Analytical

Problem solving

Interpersonal skills

Teamwork

Under pressure

Education

Bachelor's degree in Accounting

Tools

Microsoft Office

Google Workspace

Job description

Mekari is Indonesia's no. 1 Software-as-a-Service (SaaS) company. With our ecosystem of software solutions—including Mekari Jurnal, Mekari Talenta, Mekari Qontak, and Mekari Flex, we aim to facilitate entrepreneurs and leaders as they accelerate the digital transformation of their businesses.

In our 10+ years of journey we have reached over 3 Million platform users, and we're not planning to stop any time soon. We need more people like you: builders and owners with calculated ambition who are ready to #ElevateThroughImpact and raise Indonesia's software standard.

Job Description:

• Assist clients to setup applications appropriate to clients' requirements.


• Provide product training to users.


• Provide consultancy for a client about best practice Accounting Software.


• Maintain account portfolio to ensure activity in usage and transactions.


• Support and provide solutions to clients’ issues.


• Gather client’s information and implement them to the system.


• Assist the developer team with bug testing of the application and new features.


• Regularly report to the manager about client’s needs and problems.

Requirements:

• Candidate must possess at least a Bachelor's Degree of Accounting or equivalent.


• Required skills: accounting. Having knowledge in tax is a plus.


• Proficient with corporate productivity and web presentation tools (Microsoft & Gsuite).


• Excellent written and verbal communication skills.


• Good analytical and problem-solving skills.


• Comfortable with numbers and meeting clients.


• Fast learner and independent.


• Good interpersonal and teamwork skills.


• Able to work under pressure.