Branch Manager - Tangerang

Ruangguru for Business; Tangerang; On-site; IDR 111,600,000 - 167,400,000; Full time

Job summary

Ruangguru for Business is seeking a motivated individual to lead sales and marketing initiatives in their Tangerang branch, Indonesia. This role involves assessing market conditions, managing branch staff, and ensuring a top-notch customer experience.

The ideal candidate will have a Bachelor's Degree, leadership experience in sales/marketing, and good communication skills in both Bahasa Indonesia and English. Experience in K-12 education is a plus.

Qualifications

• 1-3 years leadership experience in Sales & Marketing/Business Development/Business Operations, preferably in education or start-up.
• Detail-oriented and customer service-oriented.
• Good knowledge in people management is required.

Responsibilities

• Direct all sales and marketing initiatives in branch.
• Assess local market conditions and identify sales opportunities.
• Oversee customer experience and manage branch staff.

Skills

Leadership experience in Sales & Marketing

Good communication skills in Bahasa Indonesia and English

Detail and customer service oriented

People management

Knowledge of K-12 Education

Education

Bachelor’s Degree from any major

Job description

Ruangguru is a tech-enabled education company that provides a one-stop learning experience for students to have better access to quality content and service. Ruangguru has allowed students to access better quality educational content in the form of learning videos, question banks, test-prep materials, and study notes. Ruangguru platform has been proven to not only help families reduce the cost for education, but also elevate student outcomes.

Job Descriptions

• Direct all sales and marketing initiatives in branch
• Assess local market condition, identify current and prospective sales opportunities
• Assess the competitor’s pricing and sales initiatives
• Fulfill goals and metrics (NPS, improve grades)
• Collaborate with Sales Team in driving sales
• Direct and oversee all facilities and operational aspects, including product distribution (modul, merchandise, apps access)
• Oversee customer experience (end to end customer journey)
• Coordinate and manage branch staff (admin, teachers, security, office boy)
• Collaborate with Product Team for application-related matter
• Direct and monitor the academic process in branch (scheduling, quality control, pedagogy, class rating)

Job Requirements

• Bachelor’s Degree from any major in any reputable university.
• 1-3 years leadership experience in Sales & Marketing/Business Development/Business Operations (will be advantaged from educational and/or start-up company).
• Good communication skills in Bahasa Indonesia and English.
• Detail and customer service oriented.
• Have good knowledge in people management.
• Have a bit of knowledge or experience in K-12 Education (SD, SMP, SMA Grade)