Branch Manager - Luwu

Ruangguru for Business; Marinding; On-site; IDR 268,769,037 - 447,948,396; Full time

Job summary

Ruangguru for Business in Marinding, Sulawesi Selatan is looking for a Sales and Marketing leader to direct initiatives and assess local market conditions. The role involves managing branch staff, overseeing customer experience, and directing academic processes.

The ideal candidate holds a Bachelor’s Degree, has 1-3 years of leadership experience in a related field, and possesses strong communication skills in both Bahasa Indonesia and English. Knowledge of K-12 Education is a plus.

Qualifications

• 1-3 years leadership experience in Sales & Marketing/Business Development/Business Operations.
• Detail oriented with strong customer service skills.
• Knowledge or experience in K-12 Education is advantageous.

Responsibilities

• Direct all sales and marketing initiatives in branch.
• Assess local market conditions and identify sales opportunities.
• Coordinate and manage branch staff across various roles.
• Oversee customer experience and academic process in branch.

Skills

Leadership experience

Communication skills in Bahasa Indonesia and English

Customer service orientation

People management

Knowledge of K-12 Education

Education

Bachelor’s Degree

Job description

Ruangguru is a tech-enabled education company that provides a one-stop learning experience for students to have better access to quality content and service. Ruangguru has allowed students to access better quality educational content in the form of learning videos, question banks, test-prep materials, and study notes. Ruangguru platform has been proven to not only help families reduce the cost for education, but also elevate student outcomes.

Job Descriptions

• Direct all sales and marketing initiatives in branch
• Assess local market condition, identify current and prospective sales opportunities
• Assess the competitor’s pricing and sales initiatives
• Fulfill goals and metrics (NPS, improve grades)
• Collaborate with Sales Team in driving sales
• Direct and oversee all facilities and operational aspects, including product distribution (modul, merchandise, apps access)
• Oversee customer experience (end to end customer journey)
• Coordinate and manage branch staff (admin, teachers, security, office boy)
• Collaborate with Product Team for application-related matter
• Direct and monitor the academic process in branch (scheduling, quality control, pedagogy, class rating)

Job Requirements

• Bachelor’s Degree from any major in any reputable university.
• 1-3 years leadership experience in Sales & Marketing/Business Development/Business Operations (will be advantaged from educational and/or start-up company).
• Good communication skills in Bahasa Indonesia and English.
• Detail and customer service oriented.
• Have good knowledge in people management.
• Have a bit of knowledge or experience in K-12 Education (SD, SMP, SMA Grade)