Branch Manager English Academy - Kupang - Frans Seda

Ruangguru for Business; Kupang; On-site; IDR 300.000.000 - 400.000.000; Full time

Job summary

An education technology company in Kupang seeks a Branch Manager to oversee and coordinate branch operations. The ideal candidate will lead marketing initiatives to drive student engagement and ensure a satisfied customer journey. A Bachelor's degree and leadership experience in relevant fields are required, along with strong communication skills in Bahasa Indonesia and English.

Qualifications

• Bachelor’s Degree in any major.
• Leadership experience in Sales & Marketing/Business Development/Business Operations required.
• Good knowledge of people management and experience in handling a team.
• Strong communication skills in Bahasa Indonesia and English.
• Previous experience as an English teacher is desirable.

Responsibilities

• Coordinate and manage branches within the regional area.
• Lead all activity initiatives within branches.
• Demonstrate understanding of Profit and Loss (PnL) management.
• Oversee the entire customer experience.

Skills

Leadership experience

People management

Strong communication skills in Bahasa Indonesia

Strong communication skills in English

Education

Bachelor's Degree

Job description

Responsibilities

• Coordinate and manage branches within the regional area, ensuring smooth operations and overseeing the academic process
• Lead all activity initiatives within branches, including events, promotions, and other marketing efforts aimed at driving student engagement and enrollment
• Demonstrate a comprehensive understanding of Profit and Loss (PnL) management, including evaluating local market conditions and identifying current and potential sales opportunities to optimize revenue
• Oversee the entire customer experience, managing the end-to-end customer journey to ensure satisfaction and foster loyalty

Qualifications

• Bachelor’s Degree in any major
• Leadership experience in Sales & Marketing/Business Development/Business Operations (experience in an English course/educational/start-up environment is advantageous)
• Good knowledge of people management and experience in handling a team
• Strong communication skills in Bahasa Indonesia and English
• Previous experience as an English teacher is desirable