Branch Manager

Ruangguru for Business; Tegal; On-site; IDR 111,600,000 - 200,880,000; Full time

Job summary

Ruangguru for Business is seeking a Branch Manager to oversee regional branches, ensuring smooth operations and high-quality educational service delivery. You will coordinate across multiple sites and drive local initiatives.

The ideal candidate has leadership experience in Sales/Marketing or Operations, strong people management, and excellent communication in Indonesian and English. A Bachelor's degree is required, with a track record of growing enrollment and optimizing regional revenue.

Qualifications

• Bachelor’s degree required.
• Leadership experience in Sales & Marketing/Business Development/Operations preferred.
• Strong people management and communication skills.

Responsibilities

• Coordinate and manage branches within the regional area, ensuring smooth operations.
• Lead all branch activities, including events, promotions, and marketing efforts to drive enrollment.
• Demonstrate understanding of PnL management, assess local market conditions and identify sales opportunities to optimize revenue.
• Oversee the customer experience end-to-end to ensure satisfaction and loyalty.

Skills

Leadership

People management

Communication skills

Bilingual: Bahasa Indonesia & English

Education

Bachelor’s Degree (any major)

Job description

Ruangguru adalah perusahaan teknologi pendidikan yang menyediakan pengalaman belajar terpadu agar siswa mendapatkan akses yang lebih baik terhadap konten dan layanan pendidikan berkualitas. Melalui platform Ruangguru, siswa dapat mengakses video pembelajaran, bank soal, materi persiapan ujian, serta rangkuman materi belajar. Kehadiran Ruangguru telah membantu keluarga memperoleh akses pendidikan yang lebih terjangkau sekaligus meningkatkan hasil belajar siswa. Namun, tantangan seperti pemerataan dan kesenjangan akses pendidikan masih menjadi pekerjaan besar. Kami percaya bahwa teknologi adalah kunci untuk menciptakan perubahan dan menghadirkan pendidikan yang lebih berkualitas bagi semua. Ruangguru is a tech-enabled education company that provides a one-stop learning experience for students to have better access to quality content and service. Ruangguru has allowed students to access better quality educational content in the form of learning videos, question banks, test-prep materials, and study notes. Ruangguru platform has been proven to not only help families reduce the cost for education, but also elevate student outcomes. However, there are still problems such as equality and disparity to solve. We believe that technology is the key to jump forward to solve this problem.

Job Descriptions

• Coordinate and manage branches within the regional area, ensuring smooth operations and overseeing the academic process
• Lead all activity initiatives within branches, including events, promotions, and other marketing efforts aimed at driving student engagement and enrollment
• Demonstrate a comprehensive understanding of Profit and Loss (PnL) management, including evaluating local market conditions and identifying current and potential sales opportunities to optimize revenue
• Oversee the entire customer experience, managing the end-to-end customer journey to ensure satisfaction and foster loyalty

Job Requirements

• Bachelor’s Degree in any major
• Leadership experience in Sales & Marketing/Business Development/Business Operations (experience in an English course/educational/start-up environment is advantageous)
• Good knowledge of people management and experience in handling a team
• Strong communication skills in Bahasa Indonesia and English
• Previous experience as an English teacher is desirable