Branch Manager

PT Excel International; Jakarta Pusat; On-site; IDR 111,600,000 - 167,400,000; Full time

Job summary

One Piece Hair Studio is seeking a Branch Manager to own and grow a salon branch in Jakarta. You will drive sales targets, ensure excellent customer service, and build a high-performing team.

Responsibilities include achieving monthly targets, increasing visits and service sales, leading the salon crew, monitoring operations, and upholding company SOPs to deliver consistent, premium hair styling experiences.

Qualifications

• Proactive and commercially minded
• Accountable and capable of solving problems independently
• Able to lead people and understand business performance
• Able to turn targets into action
• Responsible for the overall success of your branch

Responsibilities

• Achieve monthly sales targets and grow branch revenue
• Identify opportunities to increase customer visits, repeat bookings, and service sales
• Monitor daily performance and take action when targets are not met
• Lead, motivate, and develop the salon team
• Set clear expectations and monitor individual performance
• Ensure customers receive excellent and consistent service
• Handle complaints professionally
• Build customer loyalty and encourage repeat visits
• Ensure the salon runs smoothly and follows company SOPs
• Monitor staff attendance, schedules, cleanliness, and stock

Job description

We are looking for a Branch Manager who can take ownership of one salon branch as a business-not just manage daily operations. Your responsibility is to make sure the branch achieves its sales targets, operates efficiently, delivers excellent customer service, and builds a strong, productive team.

Key responsibilities

Achieve monthly sales targets and grow branch revenue

Identify opportunities to increase customer visits, repeat bookings, and service sales

Monitor daily performance and take action when targets are not met

Lead, motivate, and develop the salon team

Set clear expectations and monitor individual performance

Ensure customers receive excellent and consistent service

Handle complaints professionally

Build customer loyalty and encourage repeat visits

Ensure the salon runs smoothly and follows company SOPs

Monitor staff attendance, schedules, cleanliness, and stock

About you

Proactive and commercially minded

Accountable and capable of solving problems independently

Able to lead people and understand business performance

Able to turn targets into action

Responsible for the overall success of your branch

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Vision : Be a leading company in the world of hair dressing with brand One Piece Hair Studio, that will become a trendsetter salon in Indonesia with a unique design and modern outlets, that best services using the latest technology and most comprehensive of styling techniques and innovation that will be exist only in our hair studio.

Mission : Our glorious mission as also our direction to empower Indonesian talents, with providing a high standard training and curriculum in hairstyling that is international certified, which we believe can realize their dream who want to be exist in the world of hair styling and become a professional hairstylist with the best standard and techniques.

One piece has several foreign hair stylist , one of which is an international hair stylist , his name is Hisato Suzuki ( with expertise in hair designer and instructor training) . He is a graduate from Ayami Hair & Beauty School in Japan . With over 14 years of experience as a hair stylist in Japan , Australia , and Singapore .

Our salon use the techniques and technology from japan . Some of the equipment that we use are LBI Supersonic , Nano steamer , and carbonated water system . Then some service that we provide is 3D cutting technique , perming , straightening , colour services , and various treatments.

Now, One Piece Hair Studio has three branches and will continue to grow up, Our outlets are located at Lippo Mall Kemang, Central Park Mall, and Mall Kelapa Gading 3.

Vision : Be a leading company in the world of hair dressing with brand One Piece Hair Studio, that will become a trendsetter salon in Indonesia with a unique design and modern outlets, that best services using the latest technology and most comprehensive of styling techniques and innovation that will be exist only in our hair studio.

Mission : Our glorious mission as also our direction to empower Indonesian talents, with providing a high standard training and curriculum in hairstyling that is international certified, which we believe can realize their dream who want to be exist in the world of hair styling and become a professional hairstylist with the best standard and techniques.

One piece has several foreign hair stylist , one of which is an international hair stylist , his name is Hisato Suzuki ( with expertise in hair designer and instructor training) . He is a graduate from Ayami Hair & Beauty School in Japan . With over 14 years of experience as a hair stylist in Japan , Australia , and Singapore .

Our salon use the techniques and technology from japan . Some of the equipment that we use are LBI Supersonic , Nano steamer , and carbonated water system . Then some service that we provide is 3D cutting technique , perming , straightening , colour services , and various treatments.

Now, One Piece Hair Studio has three branches and will continue to grow up, Our outlets are located at Lippo Mall Kemang, Central Park Mall, and Mall Kelapa Gading 3.