Bilingual Market & Customer Growth Specialist

PT. Sinocare Healthcare Indonesia; Jakarta Utara; On-site; IDR 89,280,000 - 156,240,000; Full time

Job summary

PT. Sinocare Healthcare Indonesia seeks a versatile translator and local business support professional to advance the company in Jakarta. You will handle on-site and document translation, assist with market research, and help manage customer files to promote local business growth.

You will coordinate with internal teams for product promotion, order processing, and after-sales support, while maintaining strong communication with customers and partners to boost satisfaction and revenue.

Qualifications

• Chinese reading and writing with interpretation experience; Chinese company work or study preferred.
• Strong willingness to engage in sales work; sales experience preferred.
• Excellent organization and coordination skills to handle multiple tasks and priorities.
• Good communication and interpersonal skills across levels and departments.
• Proficient in office software, such as Microsoft Office; familiarity with project management tools preferred.
• Good problem solving skills and flexibility; able to work under pressure.
• Team player with a proactive attitude and ability to adapt to a fast-paced environment.

Responsibilities

• Translation support for on-site and documents to promote team communication and local business.
• Conduct in-depth local market research to understand industry dynamics and competitors; report findings.
• Assist in collecting, organizing, and analyzing customer information to build and maintain customer files.
• Maintain strong communication with customers, understand needs, address problems, and coordinate between customers and internal teams.
• Support local product promotion and after-sales work; assist in contract signing and order processing to ensure timely delivery and satisfaction.
• Assist in after-sales tasks and receivables collection to ensure capital flow stability and safety.
• Provide local partner training to ensure product knowledge and usage.
• Participate in company meetings and training to improve team skills and collaboration.

Skills

Chinese reading and writing

Sales mindset

Organization & coordination

Communication & interpersonal

Microsoft Office

Problem solving

Teamwork & proactivity

Tools

Microsoft Office

Project management tools

Job description

PT. Sinocare Healthcare Indonesia seeks a versatile translator and local business support professional to advance the company in Jakarta. You will handle on-site and document translation, assist with market research, and help manage customer files to promote local business growth.

You will coordinate with internal teams for product promotion, order processing, and after-sales support, while maintaining strong communication with customers and partners to boost satisfaction and revenue.