Bid and Contract Management

NTT Limited; Jakarta Pusat; Hybrid; IDR 334,800,000 - 613,800,000; Full time

Job summary

NTT DATA is seeking an experienced Senior Bid Office Specialist to manage bids from qualification to win/loss, across multiple practices and geographies. The role requires coordinating resources, timeframes, and governance to deliver compelling proposals.

The ideal candidate has advanced business and financial acumen, strong stakeholder engagement, and proficiency with MS Word and PowerPoint. Hybrid working is offered to support project delivery.

Qualifications

• Bachelor's degree or equivalent in Business, Commercial, Business Development, Finance or related field.
• Management Development Program certification preferred.
• Relevant project management certification desirable.

Responsibilities

• Consults on applying project management principles to bid management, coordinating resources, timeframes, risk, quality and governance.
• Engages with stakeholders during pre-qualification and gathers information as needed.
• Manages all bid stages: initiation, planning, kickoff, content development, response consolidation, reviews, and post-submission activities.
• Leads bid resource planning to shape deal strategies, solution and service architectures, and commercial models.
• Ensures risk exposure is understood, documented, communicated, and mitigated across bids.
• Maintains auditable bid artefacts and records in company systems.
• Facilitates reviews and ensures bid materials meet governance requirements.
• Communicates clearly with stakeholders and coordinates bid collateral sourcing.
• Creates standard templates for less complex bids.
• Reviews customer requirements to ensure they are addressed in proposals and coordinates with stakeholders.

Skills

Bid management

Stakeholder engagement

Risk management

Proposal development

Multi-geography coordination

Communication

Analytical thinking

Microsoft Office

Education

Bachelor's degree in Business/Finance/related field

Management Development Program certification

Project management certification (PMI/PRINCE2) desirable

Tools

Microsoft Word

Microsoft PowerPoint

CRM tools

Job description

Make an impact with NTT DATA

Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA

The Senior Bid Office Specialist is a seasoned subject matter expert, responsible for managing bids from the time that a sales opportunity is qualified in (assessed as a desirable deal for the organization to pursue) to the time that it is won or lost and handed over to the delivery team that will fulfil the project or contract with the client. This role is required to work on multiple small bids independently (single practices, single offerings) and/or medium bids (multiple practices, multiple offerings) in multiple assigned geographies. In some instances, this role is required to work on all bid types in an assigned geography, for example, larger country.

Key responsibilities:

• Consults on the application of project management principles and expertise to the management of bids including the management of resources, timeframes, risk, quality and governance.
• May be required to engage with stakeholders during the pre-qualification stage and/or gather more information from stakeholders.
• Manages all aspects and stages related to bids, including - Initiation and planning, Kick-off, Solution Definition, Content Development, Response Consolidation, Team Reviews, Quality Control, Management Review and Authorization, Package and Deliver, Post-submission, Administration, Bid Revisions, Bid Award, Win/Loss Review.
• Responsible for managing bid resources to facilitate the development of appropriate deal strategies, solution and service architectures, commercial models and delivery/service management plans.
• Accountable for ensuring that organization's risk exposure on all bids is understood, documented, communicated to all stakeholders and appropriately addressed/ mitigated.
• Responsible for keeping an auditable trail of all bid artefacts and records on recognized company systems.
• Ensures that each bid is subject to the requisite team and management reviews prior to client submission, complying with company corporate governance.
• Communicates accurately and timeously with all stakeholders and take responsibility for communications being received and understood.
• Accountable for facilitating the sourcing of general bid collateral from authorized owners in the business.
• Creates a set of standard templates for less complex bids.
• Reviews all customer requirements to ensure that they are met in the proposal and collaborate with a wide variety of involved parties to include all necessary information within the proposals.
• Accountable for tracking tender / RFP process and exact record keeping of strategic dates and information to be provided / presented.
• Creates tender response document according to the chosen strategy, ensuring key messages are included.

To thrive in this role, you need to have:

• Advanced business and financial acumen.
• Advanced understanding of organization's business model and key functions and offerings.
• Excellent attention to detail and high quality of work.
• Ability to utilize key systems and tools related to bids.
• Advanced knowledge of all elements that contribute to bids including geographic scope (number of sites, location of sites), solution scope (number of technologies, lines of business), service scope (number of services, SLAs) and commercial complexity (contractual terms and conditions, pricing models, subcontractors).
• Ability to build and maintain strong working relationships with key stakeholders at all levels of the organization and across all functions.
• Advanced knowledge about the industry including competitors and market trends.
• Advanced analytical and research skills.
• Effective reporting and presentation skills.
• High level of drive and ability to work under pressure.
• Excellent understanding of global commerce and business capabilities and policies for global deals.
• Excellent ability to build and maintain cross functional relationships with a variety of stakeholders.
• Advanced knowledge of project management principles.
• Excellent ability to work in an everchanging environment.
• Excellent ability to manage concurrent projects and tasks while meeting competing deadlines.
• Mastery in Microsoft Word (tables, formatting, fonts, graphics, etc. Advanced in Microsoft PowerPoint (tables, formatting, fonts, graphics, etc.).

Academic qualifications and certifications:

• Bachelor’s degree or equivalent in Business, Commercial, Business Development, Finance or related field.
• Management Development Program certification preferred.
• Relevant project management certification is desirable.

Required experience:

• Advanced demonstrated experience managing, coordinating and implementing the bid process successfully.
• Advanced demonstrated relevant experience in similar role within a related environment.
• Advanced demonstrated experience as a consultant or practitioner.
• Advanced demonstrated experience of working in a commercial role involving a significant amount of client interaction.
• Advanced demonstrated experience researching and collaborating with subject matter experts to write and edit compelling proposals that are customized to the needs of the client.

Workplace type:

Hybrid Working

About NTT DATA

NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.

Equal Opportunity Employer

NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category.

Join our growing global team and accelerate your career with us.

Is innovation part of your DNA?

Do you want to enable a connected future for people, organisations, and society? Join our growing global NTT family and you’ll be part of the world’s largest ICT company (by revenue). We’ve combined the capabilities of 28 remarkable companies to become one, leading technology services provider.

Together, we help our people, clients, and communities do great things with technology to create a more secure and connected future.

We employ 40,000 people across 57 countries. By bringing together the world’s best technology companies and emerging innovators, we work together to deliver sustainable outcomes to businesses and the world.

Innovation is part of our DNA. We believe it’s key to what makes us different. So, we strive to move forward, challenge the status quo, and drive excellence through the technologies we integrate and the services we deliver around the world. The result is connected cities, connected factories, connected healthcare, connected agriculture, connected conservation, connected mobility, and connected sport. Together we enable the connected future.

You’ll be joining a global employer that is committed to attracting, growing and keeping the best talent. A place where you will be at the heart of our success!