Banking Frontline & Operations Pro – Purwokerto

PT Bank Multiarta Sentosa; Purwokerto; On-site; IDR 39,060,000 - 55,800,000; Full time

Job summary

PT Bank Multiarta Sentosa is seeking a Front/Back Office professional to build strong customer relationships, provide product information, and manage account openings in Purwokerto. The role emphasizes precise data handling, compliance, and efficient service across front-line and back-office duties.

The candidate should have a D3 diploma with a solid GPA and at least 3 years in banking frontliner roles, with strong communication and organizational skills. Placement is Purwokerto.

Qualifications

• Minimum Diploma’s Degree (D3) with GPA ≥ 3.00.
• At least 3 year of working experience in banking frontliner roles.
• Excellent interpersonal and communication skills.
• Well-organized and detail-oriented in administrative duties.

Responsibilities

• Maintain and build good relationships with customers.
• Introduce and offer accurate information about the bank’s products and services.
• Open and close customer accounts.
• Handle inquiries and transactions to ensure quality service.
• Support daily back-office operations and data accuracy.
• Perform data entry, document verification, and transaction processing.
• Ensure data compliance with internal policies and regulations.
• Coordinate with related units to support branch operations.
• Assist in preparing internal reports and monitoring performance.

Skills

Customer service

Interpersonal skills

Data entry

Education

Diploma (D3)

Job description

PT Bank Multiarta Sentosa is seeking a Front/Back Office professional to build strong customer relationships, provide product information, and manage account openings in Purwokerto. The role emphasizes precise data handling, compliance, and efficient service across front-line and back-office duties.

The candidate should have a D3 diploma with a solid GPA and at least 3 years in banking frontliner roles, with strong communication and organizational skills. Placement is Purwokerto.