Bank Teller & Customer Experience Specialist

United Overseas Bank; Jakarta Utara; On-site; IDR 48,000,000 - 64,000,000; Full time

Job summary

UOB Indonesia is seeking a Customer Service (Teller) to accurately process deposits, transfers, withdrawals and other transactions in line with policies. You will be the first customer contact and may refer customers to other banking areas as needed.

The role sits within Consumer Banking, which covers retail banking and related services. UOB is an equal opportunity employer and supports accommodations in the recruitment process with clear guidelines for applicants.

Responsibilities

• Accurately processing deposits, transfers, withdrawals and other transactions per policy.
• Acting as the first point of contact to customers and referring to other banking areas as needed.
• Supporting revenue growth, product initiatives and customer satisfaction while deepening relationships.

Skills

Customer service

Cross-selling

Attention to detail

Job description

UOB Indonesia is seeking a Customer Service (Teller) to accurately process deposits, transfers, withdrawals and other transactions in line with policies. You will be the first customer contact and may refer customers to other banking areas as needed.

The role sits within Consumer Banking, which covers retail banking and related services. UOB is an equal opportunity employer and supports accommodations in the recruitment process with clear guidelines for applicants.