Jakarta - Area Business Development

Manulife group; Jakarta Pusat; Hybrid; IDR 180,000,000 - 240,000,000; Full time

Job summary

Manulife is seeking a hybrid-roles professional to support bank-channel sales, deliver insurance training, and ensure regulatory compliance across branches. You will work with bank staff to promote products, help achieve performance targets, and coordinate with Manulife Sinochem Operations on policies and after-sales service.

The role emphasizes proactive communication, problem solving under pressure, and collaboration with teams in a fast-paced financial services environment.

Qualifications

• Bachelor degree or above; finance, marketing and economy majors preferred, relevant experience acceptable
• Proactive with a sense of responsibility
• Strong language and communication skills
• Strong ability to observe, analyze and solve problems
• Ability to work independently and in teams
• Hard working and able to withstand high pressure
• High political quality and moral cultivation with good conduct and some identity with the company
• Experience in insurance, banking, and sales preferred

Responsibilities

• Comply with daily management and quality regulations; participate in trainings and meetings; fill activity management tools
• Coordinate and communicate with bank staff at branches; promote sales and hit targets
• Train bank staff on insurance demand planning, sales skills, product knowledge and compliance
• Promptly feedback and resolve policy issuance issues from the bank
• Assist customers and bank personnel to contact Manulife Sinochem Operations
• Distribute and collect documents; support claims and after-sales services
• Report violations or risks and propose timely corrections or improvements

Skills

Proactive attitude

Strong communication

Analytical problem solving

Independent and team player

High pressure tolerance

Sales orientation (insurance/banking)

Education

Bachelor degree or above

Finance, marketing or economy preferred

Job description

Responsibilities

• 1. Comply with the company's daily management and business quality management regulations, participate in various trainings, conferences and early morning and evening meetings organized by the company, and fill in the activity management tools


• 2. Be responsible for the cooperation and communication with relevant bank personnel at the branch offices under jurisdiction, and implement various publicity activities to promote sales and achieve performance targets


• 3. Provide bank staff with training in insurance demand planning, sales skills, product knowledge and compliance requirements to enhance their sales performance and business quality;


• 4. Promptly feedback and solve the problem of issuing policies from the bank


• 5. Help customers and bank related personnel to contact and communicate with Operation Department of Manulife Sinochem


• 6. Be responsible for the daily distribution and collection of various documents and security services, and assist relevant departments of the company to do a good job in claims and other after-sales services.


• 7. Report violations or potential risks identified during the work and propose corrections or improvements in a timely manner

Requirements

• 1. Bachelor degree or above, those majored in finance, marketing, and economy are preferred, and those with relevant experience are also acceptable


• 2. Proactive, with a sense of responsibility


• 3. Strong language skills and communication skills


• 4. Strong ability to observe, analyze and solve problems


• 5. Ability to work independently and with the desire and ability to work in teams


• 6. Hard working and able to withstand high pressure


• 7. Having a high political quality and moral cultivation, with good conduct and a certain sense of identity with the company


• 8. Those with experience in insurance, banking, and sales are preferred.

When you join our team

• We’ll empower you to learn and grow the career you want.


• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.


• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies.

Working Arrangement

Hybrid