Bali Retail Supervisor: Lead Stores & Sales Excellence

Pt. Dior Linen Sentosa; Denpasar; On-site; IDR 11,021,000 - 20,664,000; Full time

Benefits offered by this job

Competitive hourly wage

Employee discounts

Leadership development

Supportive team environment

Valuable retail experience

Job summary

Pt. Dior Linen Sentosa in Denpasar, Bali, seeks a dependable Retail Supervisor Lead to oversee store operations across shifts, drive sales, and deliver exceptional customer service.

You will open and close the store, supervise staff on duty, and ensure compliance with company standards. Your leadership will motivate the team to hit daily and weekly targets, maintain visual merchandising, handle POS transactions, and support onboarding of new associates.

Qualifications

• Retail experience with some supervisory or lead experience preferred.
• Strong customer service and interpersonal skills.
• Ability to lead and motivate a team in a fast-paced environment.
• Familiarity with POS systems and basic computer applications.

Responsibilities

• Oversee store operations during assigned shifts, ensuring adherence to policies.
• Lead and motivate the sales team to achieve sales goals.
• Provide exceptional customer service and resolve inquiries effectively.
• Manage cash handling, opening/closing procedures, and end-of-day reporting.
• Ensure the store is well-organized and maintains high cleanliness standards.
• Assist with training and onboarding of new retail associates.

Skills

Customer service

Team leadership

Interpersonal skills

Flexibility

POS systems

Computer literacy

Tools

POS systems

MS Office

Job description

Bali Retail Supervisor Lead Stores Sales Excellence

Denpasar Barat, Bali

Our client is seeking a dependable and proactive Retail Shift Supervisor to lead their team during various shifts in Denpasar. This role involves ensuring smooth daily operations, providing excellent customer service, and motivating the sales team to meet targets. You will be responsible for opening and closing the store, managing staff on duty, and upholding company standards.

Key Responsibilities

• Oversee store operations during assigned shifts, ensuring adherence to company policies and procedures.
• Lead and motivate the sales team to achieve individual and store sales goals.
• Provide exceptional customer service, addressing inquiries and resolving issues effectively.
• Manage cash handling, opening/closing procedures, and end-of-day reporting.
• Ensure the store is well-organized, visually appealing, and maintains high standards of cleanliness.
• Assist with training and onboarding of new retail associates.

Requirements

• Previous experience in a retail environment, with some supervisory or lead experience preferred.
• Strong customer service and interpersonal skills.
• Ability to lead and motivate a team in a fast-paced environment.
• Proficiency with POS systems and basic computer applications.
• Flexibility to work various shifts, including evenings, weekends, and holidays.
• A positive and energetic demeanor.

Benefits

• Competitive hourly wage and potential for performance incentives.
• Employee discounts on store merchandise.
• Opportunities for leadership development and career growth.
• A supportive team environment where contributions are valued.
• Valuable experience in retail operations and team management.