Automotive Diagnostics & Repair Technician

Thamrin Group; Palembang; On-site; IDR 55,800,000 - 100,440,000; Full time

Benefits offered by this job

Base salary

Commissions

Health insurance

Dental insurance

Company vehicle

Fuel allowance

Training

Flexible schedule

Job summary

Thamrin Group in Palembang is seeking a skilled Appliance Repair Technician to diagnose and repair major household appliances at customer sites in and around Palembang.

You will travel to customer locations, provide clear explanations, ensure safety, and maintain a service vehicle along with inventory; a valid driver's license and reliable vehicle are required.

Qualifications

• Proven experience as an Appliance Repair Technician.
• Strong knowledge of home appliances and common issues.
• Proficiency with diagnostic tools and equipment.
• Ability to work independently and manage service schedule.
• Good customer service and communication skills.
• Valid driver's license and reliable vehicle required.

Responsibilities

• Diagnose malfunctions and repair major household appliances.
• Replace faulty parts such as motors, heating elements, pumps, and boards.
• Test repaired appliances for correct and safe operation.
• Explain issues and repairs clearly to customers.
• Maintain a clean, organized service vehicle and inventory of parts.
• Adhere to safety procedures and company guidelines during service calls.

Skills

Appliance repair

Diagnostics

Customer service

Communication

Independent worker

Driver's license

Tools

Diagnostic tools

Job description

Our client is seeking a skilled and customer-focused Appliance Repair Technician to serve customers in and around Palembang . This role is essential for diagnosing and repairing a variety of household appliances, ensuring our clients' homes remain comfortable and functional. You will travel to customer locations, providing efficient and reliable service, and maintaining a high level of customer satisfaction. This position requires technical expertise in appliance repair, excellent problem-solving abilities, and strong communication skills to interact effectively with homeowners.

Key Responsibilities

• Diagnose malfunctions and perform repairs on major household appliances such as refrigerators, washing machines, ovens, and dryers.
• Replace faulty parts, including motors, heating elements, pumps, and control boards.
• Test repaired appliances to ensure they are operating correctly and safely.
• Provide clear explanations to customers regarding the issues found and the repairs performed.
• Maintain a clean and organized service vehicle and manage inventory of common replacement parts.
• Adhere to all safety procedures and company guidelines during service calls.

Requirements

• Proven experience as an Appliance Repair Technician .
• Strong knowledge of the inner workings of various home appliances and their common issues.
• Proficiency with diagnostic tools and equipment used in appliance repair.
• Ability to work independently and manage a schedule of service appointments.
• Good customer service and communication skills.
• A valid driver's license and a reliable vehicle are required for customer visits.

Benefits

• Competitive commission-based pay structure with a guaranteed base salary.
• Health and dental insurance coverage.
• Provided service vehicle and fuel allowance.
• Ongoing technical training and support.
• Flexibility in scheduling and a rewarding customer interaction environment.