Associate Product Manager (APM)

luxehouze; Indonesia; On-site; IDR 167,400,000 - 234,360,000; Full time

Job summary

Luxehouze, an omnichannel luxury marketplace across Indonesia and Singapore, seeks a Product Manager / Business Analyst to own Zoho One modules (CRM, Inventory, Desk), analyze data, and drive process improvements.

You will collaborate with Sales, Ops, and Merchandising, write PRDs and user stories, translate business needs into actionable requirements, and help drive product initiatives in a fast-paced environment.

Qualifications

• Bachelor's degree in Computer Science, Information Systems, Business, Engineering, or a related field.
• 1–3 years of experience in product management, business analysis, systems administration, or a related role.
• Proficient in SQL, with the ability to write intermediate to advanced queries.
• Hands-on experience with Zoho One (CRM, Inventory, Deals, Books) or comparable CRM/ERP platforms.
• Proven ability to manage stakeholder relationships and translate business needs into actionable product requirements.
• Familiarity with agile/sprint methodologies and backlog management.
• Strong written and verbal communication skills.
• Detail-oriented, organized, and able to manage multiple concurrent workstreams independently.

Responsibilities

• Own day-to-day management of Zoho One modules (CRM, Inventory, Desk), including configuration and workflow design.
• Act as point of contact for internal stakeholder requests across Sales, Ops, and Merchandising.
• Facilitate stakeholder meetings to gather requirements and align priorities.
• Write and maintain product requirement documents and user stories.
• Query databases using SQL to validate data and support dashboards.
• Coordinate backlog grooming, sprint planning, and UAT with the dev team.
• Monitor module performance post-launch and drive continuous improvement.
• Support broader product initiatives (automation workflows, integrations) as needed.

Skills

SQL

Stakeholder management

Communication

Multitasking

Education

Bachelor's degree in CS/IS/Business/Engineering

Tools

Zoho One

Salesforce

HubSpot

Odoo

Job description

About Luxehouze

Luxehouze is a fast-growing omnichannel luxury marketplace operating across Indonesia and Singapore, serving high-value customers in watches, fashion, and beauty. We operate in an environment where trust, speed and excellence matter, and where outcomes matter more than activity.

About Luxehouze

Luxehouze is a fast-growing omnichannel luxury marketplace operating across Indonesia and Singapore, serving high-value customers in watches, fashion, and beauty. We operate in an environment where trust, speed and excellence matter, and where outcomes matter more than activity.
We are looking for a POSITION, who takes responsibility naturally, thinks in outcomes and wants to build, improve, and scale — not just “execute tasks.”

What Will Be Challenging

Please read this carefully - it’s here to help you self-select.

• Expectations are high and visible
• Problems may be ambiguous and fast-moving
• Priorities can change as the business scales
• Feedback is direct and frequent
• Performance is measured by results, not intentions
• If you require rigid structure, narrow scope, or close supervision to perform well, this environment may not be a good fit.

Responsibilities:

• Own day-to-day management of assigned Zoho One modules (CRM, Inventory, Desk), including configuration, workflow automation, and blueprint design
• Act as point of contact for internal stakeholder requests across Sales, Ops, and Merchandising, triaging tickets and translating them into clear requirements
• Facilitate stakeholder meetings to gather requirements, align priorities, and communicate scope/trade-offs
• Write and maintain product requirement documents (PRDs), user stories, and workflow documentation
• Query databases using SQL to validate data, generate reports, and support dashboard/BI needs
• Coordinate backlog grooming, sprint planning, and UAT cycles together with the dev team
• Monitor module performance post-launch and drive continuous improvement based on user feedback
• Support broader Product initiatives (automation workflows, integrations) as needed
  

Requirement & Qualifications:

• Bachelor's degree in Computer Science, Information Systems, Business, Engineering, or a related field
• 1-3 years of experience in product management, business analysis, systems administration, or a related role (fresh graduates with strong internship/project experience may be considered)
• Proficient in SQL, with the ability to write intermediate to advanced queries
• Hands-on experience with Zoho One (CRM, Inventory, Deals, Books) or comparable CRM/ERP (Salesforce, hubspot, odoo) platforms strongly preferred
• Proven ability to manage stakeholder relationships and translate business needs into actionable product requirements
• Familiarity with agile/sprint methodologies and backlog management
• Strong written and verbal communication skills, able to bridge technical and non-technical audiences
• Detail-oriented, organized, and capable of managing multiple concurrent workstreams independently