Associate Market Manager

Traveloka; Jakarta Pusat; On-site; IDR 450,000,000 - 750,000,000; Full time

Job summary

Traveloka is seeking an Associate Manager in Corporate Travel Commercial to own the most complex corporate accounts and shape our B2B travel offerings. You will work closely with product and operations to align strategy with market needs and drive growth across Southeast Asia.

With 5+ years in market or account management, you will set commercial terms, lead high-stakes renewals, and coach peers on commercial judgment while expanding our regional travel ecosystem.

Qualifications

• 5+ years in market or account management, commercial strategy, or B2B business development.
• Strong negotiation experience with large contracts.
• Ability to work independently with ambiguity.
• Fluent English communication; regional language helpful.

Responsibilities

• Own a portfolio of strategic corporate accounts and grow travel programmes.
• Define market strategy and drive it to target across teams.
• Lead renewals and competitive deals with senior stakeholders.
• Diagnose growth blockers and lead cross-team improvements.
• Build reusable analyses and frameworks for the team.
• Coach junior analysts on commercial judgment.
• Represent needs to product and operations to shape roadmap.

Skills

Account management

Commercial strategy

B2B business development

Negotiation

Analytical modeling

Mentoring

Education

Bachelor's degree

Job description

About Traveloka

Traveloka is Southeast Asia's leading travel and lifestyle super-app. We connect tens of millions of travellers across the region with flights, hotels, experiences, financial services, and more — all from a single platform. Since our founding in 2012, we have expanded to eleven markets, processed billions of dollars in transactions, and built one of the most recognised consumer brands in the region.

Job Description

Job ID: MJ000357

About Traveloka

Traveloka is Southeast Asia's leading travel and lifestyle super-app. We connect tens of millions of travellers across the region with flights, hotels, experiences, financial services, and more — all from a single platform. Since our founding in 2012, we have expanded to eleven markets, processed billions of dollars in transactions, and built one of the most recognised consumer brands in the region.

We move fast because the region demands it. Southeast Asia is young, mobile-first, and growing faster than almost anywhere else on earth. We are not transplanting a Western playbook — we are writing a new one, from scratch, for a market that does not look like anywhere else — and we are calling for people who want to be part of that.

About The Team

Corporate Travel serves businesses, not just individual travellers. We are building Traveloka's B2B offering into the default way companies across Southeast Asia book, manage, and report on employee travel — with the approval workflows, spend controls, and reporting that procurement and finance teams actually require. On the commercial side, you own the market: signing and growing corporate accounts, shaping the supplier and pricing relationships behind them, and running the operations that keep delivery tight as we scale across markets.

This is a young, high-growth segment with its own buying behaviour, so you will shape the playbook rather than inherit one. You sit close to the product and the customer at once, and you can see your accounts, your margins, and your market share move because of decisions you made this quarter.

About The Job

As a Associate Manager in Corporate Travel Commercial, you own the most complex accounts and the harder, often loosely-defined market problems — and you set the standard for how Market Management is done here as a senior individual contributor, guiding others without people-management accountability.

• Own a portfolio of strategic corporate accounts, including the largest and most demanding, taking accountability for the decisions that grow their travel programme on Traveloka year over year
• Set the commercial strategy for a market or segment — the prospect list, the supplier priorities, the pricing posture — and drive it to target, working across the supplier, product, and operations questions it raises
• Lead high-stakes renewals and competitive deals, persuading senior client stakeholders of your position and owning the commercial terms
• Diagnose what is holding growth back across your patch — supply gaps, platform friction, pricing — and lead the cross-team project work that enhances how we deliver and fixes it
• Build the analyses and frameworks the wider team reuses: account scoring, savings models, business review templates
• Coach junior analysts on commercial judgment and review their client-facing work before it ships, without owning their performance
• Represent corporate travel's needs to product and operations, shaping the roadmap with hard evidence

Job Requirements

• You have at least 5 years in market or account management, commercial strategy, or B2B business development, ideally in travel, procurement, or platform businesses
• You handle ambiguity and complexity independently — large accounts, multi-stakeholder deals, conflicting priorities — and bring order to them
• You have deep command of how corporate travel programmes work commercially, from policy and approval design to cost and savings measurement
• You are a strong negotiator who has closed and defended material contracts
• You set the analytical bar: your models, frameworks, and recommendations become how the team works
• You mentor others and raise their commercial judgment as a senior individual contributor, not a line manager
• You use AI fluently to scale research and analysis, and you know where human judgment must override it
• You hold a Bachelor's degree, or equivalent experience; a relevant postgraduate qualification is welcome
• You communicate and influence with authority in English; a relevant regional language strengthens your client relationships
• You have built a market or account segment from a standing start to meaningful revenue
• You have deep relationships across the regional corporate travel ecosystem — TMCs, suppliers, procurement leaders
• You have introduced a commercial framework or tool that measurably lifted team performance