Senior Associate, Market Management

Traveloka; Banten; On-site; IDR 350,000,000 - 750,000,000; Full time

Job summary

Traveloka is seeking a high-performing Senior Associate Market Manager to expand Traveloka Travel Activities supply and drive growth in volume and profitability across markets. You will engage with partners and internal teams to build strategic relationships and deliver measurable results.

You will lead market-level commercial strategy, negotiate terms, optimize inventory and collaborate across Country Management, Product, Marketing and Analytics to fuel revenue growth and profitability.

Qualifications

• Bachelor's degree in Business, Communications or Social Science from top universities.
• Minimum 5 years in travel industry with e-commerce/OTA sales and account management.
• Fluent in English with strong business culture navigation.
• Ability to analyze market trends and growth opportunities.
• Willingness to travel and conduct partner visits.

Responsibilities

• Develop and execute market-level commercial strategy across Travel Activities categories.
• Lead partnership negotiations for favorable terms and exclusive inventory.
• Drive revenue growth and monitor KPIs across the market.
• Cultivate and maintain strategic partnerships with high-value partners.
• Collaborate with Country Management, Product, Marketing, Analytics to optimize inventory and pricing.
• Provide actionable insights for business development and product improvements.
• Stay informed on travel industry dynamics and competitor models.
• Refine processes and tooling to maximize team productivity.
• Perform additional duties as assigned.

Skills

Market expansion

Partnership management

Negotiation

Strategic thinking

English communications

Education

Bachelor's degree

Job description

We are looking for a high-performing, results-driven Senior Associate Market Manager to expand the Traveloka Travel Activities supply while driving growth in both volume and profitability. It requires significant engagement with current and prospective partners and internal stakeholders to build strong, strategic relationships. The ideal candidate will be proactive, motivated, organized, and thrive in a fast-moving, team-oriented, and entrepreneurial setting.

Job Description

Job ID: MJ000235

Job Responsibilities

• Develop and execute Market-level commercial strategy across all Travel Activities categories.
• Lead Commercial Negotiations: Spearhead partnership agreement negotiations within assigned markets to secure the most competitive terms, exclusive inventory, incremental marketing funds and drive revenue growth.
• Take accountabilities for critical Travel Activities business outcomes and KPIs across the entire market.
• Cultivate Partnerships: Cultivate and maintain strong relationships with prioritizing high-value, strategic partners. Act as the face of Traveloka in assigned markets.
• Collaborate Across Teams: Liaise with internal teams in Country Management, Product, Marketing, Analytics and other stakeholders to drive inventory completeness, price competitiveness and inventory optimization to achieve overall supply advantage.
• Drive Strategic Insights and Business Growth: Provide actionable insights for business strategy and support initiatives in business development, product enhancements, and user experience improvements.
• Stay Industry-Savvy: Maintain a comprehensive understanding of travel, tours and activities industry dynamics, including competitor models, market trends.
• Optimize Systems and Processes: Leverage and refine existing business tools to maximize team productivity, ensuring alignment with Traveloka's operational goals.
• Perform additional duties or tasks as assigned by the direct supervisor.

Requirements

• A minimum of Bachelor's degree in Business, Communications or Social Science from top local or international universities.
• Minimum 5 years in the travel industry, with specific experience in e-commerce or OTA sales and account management.
• Fluent in English with proven ability to navigate and engage effectively within Traveloka business culture.
• Understanding of the Experience/Activities and OTA business, with an ability to navigate industry trends.
• Ability to manage and achieve performance targets; proficient in tracking progress and adjusting strategies effectively based on performance.
• Ability to analyze market trends and identify growth opportunities and guide decisions.
• Willingness to travel, conduct partner visits and work beyond office settings as needed.
• Excellent communication skills with strong intuitions of tourism sectors.
• A strong drive to make things happen and the ability to influence.
• A proactive mindset with the ability to foster partnerships.
• Have an eye for detail.
• Capable of working autonomously with minimal guidance, demonstrating quick learning and results-driven.