Assistant Security and Safety Manager

fourseasons; Jakarta Pusat; On-site; IDR 60,000,000 - 90,000,000; Full time

Benefits offered by this job

Competitive compensation

Training and development

Free stays worldwide

Complimentary dry cleaning

Employee meals

Job summary

The Four Seasons Hotel Jakarta is seeking an Assistant Security & Safety Manager to support the Director of Security & Safety in maintaining a safe environment for guests, staff, and assets. You will supervise daily security operations, implement safety procedures, and lead the Security team.

Ideal candidates have 2+ years in a supervisory hotel security role, strong leadership and English proficiency, and familiarity with CCTV and access control systems. This is an on-site role in SCBD, Jakarta.

Qualifications

• Minimum of 2 years' experience in a supervisory or management role within hotel security.
• Luxury hospitality experience is highly preferred.
• Strong leadership, communication, and interpersonal skills.
• Excellent written and spoken English.
• Knowledge of CCTV, access control systems, fire and life safety equipment.

Responsibilities

• Supervise, coach, and develop the Security & Safety team to maintain the highest service and safety standards.
• Assist in managing the day-to-day operations of the Security & Safety department.
• Ensure the safety and security of guests, employees, contractors, and the hotel property.
• Implement and maintain security policies, procedures, and preventive safety programs.
• Coordinate emergency response procedures, including fire, medical, evacuation, and natural disaster preparedness.
• Conduct regular inspections of CCTV, access control, fire protection, and other life safety systems.
• Investigate incidents, accidents, thefts, and security-related matters, ensuring accurate documentation and timely reporting.
• Monitor compliance with local regulations and Four Seasons standards related to safety, health, and security.
• Collaborate with other departments to identify and mitigate operational risks.
• Conduct security awareness training and emergency drills for employees.
• Prepare schedules, performance evaluations, and departmental reports as required.

Skills

Security leadership

Communication

English proficiency

CCTV knowledge

Life safety systems

Emergency response

Microsoft Office

Analytical skills

Education

Gada Madya Certificate

Tools

CCTV systems

Access control

Fire safety equipment

Security reporting systems

MS Office

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

The Four Seasons Hotel Jakarta is located in the Sudirman Central Business District (SCBD), one of the most prestigious areas of Jakarta, Indonesia. It provides easy access to corporate offices, shopping centers, and entertainment venues. Open since July 2016, Four Seasons Hotel Jakarta provides a preferred address for both business and leisure travelers, and the highly personalized, anticipatory service that Four Seasons guests expect and value around the world. The hotel offers a range of rooms and suites designed with a blend of modern luxury and Indonesian culture. These accommodations are equipped with top-notch amenities and offer cityscape views. The hotel also supports Indonesian culture and art, with an extensive art collection on display and regular cultural events. Recent awards and honors include the Top 20 List for Hotels in Asia as voted by the readers of Conde Nast Traveler.

About the role:

The Assistant Security & Safety Manager will supports the Director, Security & Safety in ensuring a safe and secure environment for guests, employees, visitors, and resort assets. This role is responsible for supervising daily security operations, implementing safety and emergency procedures, leading the Security team, and promoting a culture of safety throughout the hotel.

What you will do:

• Supervise, coach, and develop the Security & Safety team to maintain the highest service and safety standards.
• Assist in managing the day-to-day operations of the Security & Safety department.
• Ensure the safety and security of guests, employees, contractors, and the hotel property.
• Implement and maintain security policies, procedures, and preventive safety programs.
• Coordinate emergency response procedures, including fire, medical, evacuation, and natural disaster preparedness.
• Conduct regular inspections of CCTV, access control, fire protection, and other life safety systems.
• Investigate incidents, accidents, thefts, and security-related matters, ensuring accurate documentation and timely reporting.
• Monitor compliance with local regulations and Four Seasons standards related to safety, health, and security.
• Collaborate with other departments to identify and mitigate operational risks.
• Conduct security awareness training and emergency drills for employees.
• Prepare schedules, performance evaluations, and departmental reports as required.

What you bring:

• Minimum of 2 years' experience in a supervisory or management role within hotel security.
• Previous luxury hospitality experience is highly preferred.
• Strong leadership, communication, and interpersonal skills.
• Excellent written and spoken English.
• Possession of a Gada Madya Certificate is preferred.
• Knowledge of CCTV systems, access control systems, fire and life safety equipment, and emergency response procedures.
• Strong investigative, analytical, and problem-solving skills.
• Ability to remain calm under pressure and respond effectively to emergencies.
• Proficient in Microsoft Office applications and security reporting systems.

What we offer:

• Competitive Salary, wages, and a comprehensive benefits package
• Excellent Training and Development opportunities
• Complimentary stays at any Four Seasons worldwide
• Complimentary Dry Cleaning for Employee Uniforms
• Complimentary Employee Meals

Note : for Indonesian nationality only