Assistant Manager Warehouse & Logistics

Laku6.com; Jakarta Barat; On-site; IDR 120,000,000 - 240,000,000; Full time

Job summary

Laku6, bagian dari Carousell Group, membuka peluang bagi profesional Logistik untuk memimpin operasi gudang dan rantai pasokan di Indonesia. Peran ini mencakup seluruh alur mulai inbound hingga outbound, termasuk pengelolaan tim, penjaminan K3, dan peningkatan efisiensi.

Anda akan memastikan akurasi stok ≥99%, SLA pemenuhan harian 98.5%, serta koordinasi dengan vendor/3PL. Pengalaman dengan WMS/ERP, Excel, dan lingkungan e-commerce sangat diperlukan.

Qualifications

• Pendidikan minimal S1 terkait.
• Pengalaman 3–4 tahun di Warehouse & Logistics Operations.
• Pengalaman 1–2 tahun di level Supervisor/Assistant Manager.
• Latar belakang di e-Commerce/Retail Electronics diutamakan.

Responsibilities

• Mengatur alur inbound logistik dan kedatangan pasokan.
• Mengawasi penerimaan, unloading, dokumentasi, input data.
• Memastikan SOP grading dan QC berjalan objektif.
• Mengawasi alur repair, spare parts, dan turnaround time (TAT).
• Mengontrol pengemasan, pengiriman, dan kepatuhan SLA pengiriman.
• Memimpin tim gudang, grader, teknisi, dan kurir.

Skills

WMS

ERP systems

Inventory tracking

Excel/Sheets

Leadership

Cross-functional

Data-driven

Education

S1 Teknik Industri/Manajemen Logistik/Rantai Pasok

Tools

WMS

ERP

Inventory software

Job description

Carousell Group is the leading multi-category platform for secondhand in Greater Southeast Asia on a mission to make secondhand the first choice. Founded in August 2012 in Singapore, the Group has a leading presence in seven markets under the brands Carousell, Carousell Media Group, Cho Tot, Laku6, LuxLexicon, Mudah.my, OneShift, REFASH and Revo Financial, serving tens of millions of monthly active users. Carousell is backed by leading investors including Telenor Group, Rakuten Ventures, Naver, STIC Investments, 500 Global and Peak XV Partners (formerly known as Sequoia Capital India). Visit here for more information.

Laku6 is the leading AI-first end-to-end electronics recommerce platform in Indonesia where our technology has helped over 500,000 users sell their gadgets directly for cash or via Trade-In with leading eCommerce Partners. Laku6 is part of Carousell Group, the leading multi-category platform for secondhand in Greater Southeast Asia on a mission to make secondhand the first choice. Founded in August 2012 in Singapore, the Group has a leading presence in seven markets under the brands Carousell, Carousell Media Group, Cho Tot, Laku6, LuxLexicon, Mudah.my, OneShift, REFASH and Revo Financial, serving tens of millions of monthly active users. Carousell is backed by leading investors including Telenor Group, Rakuten Ventures, Naver, STIC Investments, 500 Global and Peak XV Partners (formerly known as Sequoia Capital India).

Visit www.laku6.com for more information.

Carousell Group is the leading multi-category platform for secondhand in Greater Southeast Asia on a mission to make secondhand the first choice. Founded in August 2012 in Singapore, the Group has a leading presence in seven markets under the brands Carousell, Carousell Media Group, Cho Tot, Laku6, LuxLexicon, Mudah.my, OneShift, REFASH and Revo Financial, serving tens of millions of monthly active users. Carousell is backed by leading investors including Telenor Group, Rakuten Ventures, Naver, STIC Investments, 500 Global and Peak XV Partners (formerly known as Sequoia Capital India). Visit here for more information.

Laku6 is the leading AI-first end-to-end electronics recommerce platform in Indonesia where our technology has helped over 500,000 users sell their gadgets directly for cash or via Trade-In with leading eCommerce Partners. Laku6 is part of Carousell Group, the leading multi-category platform for secondhand in Greater Southeast Asia on a mission to make secondhand the first choice. Founded in August 2012 in Singapore, the Group has a leading presence in seven markets under the brands Carousell, Carousell Media Group, Cho Tot, Laku6, LuxLexicon, Mudah.my, OneShift, REFASH and Revo Financial, serving tens of millions of monthly active users. Carousell is backed by leading investors including Telenor Group, Rakuten Ventures, Naver, STIC Investments, 500 Global and Peak XV Partners (formerly known as Sequoia Capital India).

Visit www.laku6.com for more information.

Job Description

A. Inbound Logistics & Process

• Logistik Inbound{{{{:}}}} Mengatur dan memantau kedatangan pasokan barang (unit pasokan dari vendor, corporate, retur pelanggan, maupun pengiriman antar cabang/toko) agar tepat waktu dan aman.
• Proses Receiving{{{{:}}}} Mengawasi alur penerimaan barang di gudang, memastikan proses pembongkaran (unloading), pengecekan dokumen (physical vs manifest check), serta input awal data barang ke sistem berjalan akurat tanpa ada unit yang terlewat.
• Manajemen Vendor/3PL Inbound{{{{:}}}} Berkoordinasi dengan penyedia jasa logistik penjemputan barang untuk menyelesaikan kendala keterlambatan atau klaim selisih/kerusakan saat transit.

B. Processing & Grading (Verifikasi & Penilaian Unit)

• Alur Pemrosesan (Workflow){{{{:}}}} Mengatur antrean dan alur pemrosesan unit setelah masuk dari tim penerimaan untuk masuk ke tahap testing & grading.
• Akurasi Grading{{{{:}}}} Memastikan tim grader/inspector menjalankan SOP pengujian fungsi (hardware, software, keaslian komponen) dan penilaian fisik unit secara objektif dan konsisten.
• Quality Control (QC){{{{:}}}} Melakukan audit berkala terhadap hasil grading untuk menekan tingkat kesalahan klasifikasi kondisi unit (grade distortion) yang dapat berdampak pada nilai jual atau margin.

C. Repair & Refurbishment Operations

• Manajemen Alur Repair{{{{:}}}} Mengawasi alur distribusi unit yang membutuhkan perbaikan (repair/refurbishment) ke tim teknisi internal maupun mitra purnajual pihak ketiga.
• Kontrol Spare Part & Turnaround Time (TAT){{{{:}}}} Memantau ketersediaan stok spare part serta mengevaluasi durasi pengerjaan perbaikan (TAT) agar unit yang bermasalah dapat segera dikembalikan ke kondisi layak jual tepat waktu.
• Hasil Akhir Perbaikan{{{{:}}}} Memastikan setiap unit yang selesai diperbaiki telah melalui uji QC ulang sebelum dipindahkan ke stok siap jual (sellable stock).

D. Outbound Logistics & Order Fulfillment

• Pengemasan & Shipping{{{{:}}}} Mengawasi proses picking, packing, dan handover unit ke kurir/ekspedisi pengiriman untuk kebutuhan B2C (e-commerce/direct order) maupun B2B (corporate/wholesale/store replenishment).
• Fulfillment SLA{{{{:}}}} Menjaga tingkat keberhasilan pengiriman harian sesuai target SLA (Order Fulfillment Rate ≥ 98.5%) dengan tingkat kerusakan/salah kirim mendekati 0%.
• 3PL & Courier Performance{{{{:}}}} Mengevaluasi ketepatan waktu pengiriman dan biaya ekspedisi mitra logistik outbound secara berkala.

E. Inventory Control, Safety & Team Leadership

• Akurasi Stok{{{{:}}}} Memimpin pelaksanaan cycle count dan stock opname rutin di seluruh area (Inbound Area, Grading Area, Repair Area, dan Storage/Outbound Area) untuk menjaga akurasi inventaris (≥ 99%).
• Manajemen SDM & Shift{{{{:}}}} Menyusun skema workload dan jadwal shift staf gudang, grader, dan teknisi (termasuk kesiapan mengantisipasi lonjakan volume pada peak season/campaign).
• K3 & Process Improvement{{{{:}}}} Menjamin kepatuhan terhadap standar Keselamatan dan Kesehatan Kerja (K3) serta secara aktif mengidentifikasi bottleneck untuk merancang efisiensi alur operasional gudang.

Qualifications

• Pendidikan{{{{:}}}} Minimal S1 Teknik Industri, Manajemen Logistik, Rantai Pasok (Supply Chain), atau bidang terkait.
• Pengalaman{{{{:}}}} Minimal 3-4 tahun di bidang Warehouse & Logistics Operations, dengan minimal 1-2 tahun di tingkat Supervisor atau Assistant Manager.
• Pengalaman Industri{{{{:}}}} Diutamakan memiliki latar belakang di industri e-Commerce, Retail Electronics, Gadget/ Smartphone, atau Remanufacturing/Secondhand Devices.
• Keahlian Teknis{{{{:}}}}

- Terbiasa mengoperasikan sistem Warehouse Management System (WMS), ERP, serta aplikasi pelacakan inventaris.

- Memahami dasar-dasar alur kerja technical testing/grading serta manajemen repair unit pada perangkat elektronik.

Mahir dalam Microsoft Excel / Google Sheets untuk analisis throughput, SLA, dan inventory loss.

• Keahlian Soft Skills{{{{:}}}}

- Kepemimpinan operasional lapangan yang tegas, detail, dan solutif.

- Mampu mengelola tim lintas fungsi (staf gudang, teknisi, inspector/grader, serta pengemudi/kurir).

- Berorientasi pada data, angka target (KPI), dan efisiensi biaya (cost efficiency).

Additional Information