Applications Specialist - MRI, Indonesia

I10199 GE Operations Indonesia, PT; Pluit; On-site; IDR 350,000,000 - 550,000,000; Full time

Job summary

GE HealthCare in Indonesia seeks a Customer Education Specialist to lead MRI application training and ongoing clinical education initiatives. You will drive advanced MR education for end users, support product demonstrations, and collaborate with sales teams to enable broader adoption of MR techniques.

The role emphasizes traveling within Indonesia and periodically to ASEAN countries, delivering complex information to diverse audiences and building key relationships with clinicians and

Qualifications

• MR technical/clinical experience ≥3 years.
• Experience delivering complex information to diverse audiences.
• Proficient with Windows Office applications (Outlook, Word, PowerPoint, Excel).

Responsibilities

• Deliver MRI application training in clinical, classroom, and remote settings.
• Provide ongoing applications support as the customers' trusted advisor throughout the equipment lifecycle.
• Support MRI customers in Indonesia and ASEAN, including product demonstrations and marketing activities.
• Develop training plans and strategies for MR product assimilation and education initiatives.
• Coordinate, schedule, and evaluate objective-based system training.
• Act as focal point for MR modality team, identify and solve customer issues, and escalate as needed.

Skills

MR training delivery

Clinical education

Communication skills

Microsoft Office

Education

Bachelor degree in radiography

Tools

Windows

Outlook

Word

PowerPoint

Excel

Job description

Job Description Summary

Customer facing staff responsible for MR application training to the end users. Drive continuous education initiative. Introduce and encourage end users to apply the new MR clinical applications to daily practice to improve the image quality and outcomes. Support the GE MRI business for product and sales initiatives. GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.

Roles and Responsibilities

Deliver MRI application training in the clinical, classroom, and remote settings. Provide ongoing applications support as the customers' trusted advisor throughout the equipment lifecycle to achieve customers' desired outcomes. Primary focus will be to provide support to MRI customers in Indonesia, also periodically support other countries within ASEAN. Serve as a subject matter expert (MR) and technical liaison to the sales organization with the goal of strengthening technical capabilities of the team and customer relationships, while also driving business opportunities forward. Support product demonstrations, site visits and marketing activities. Introduce new product (NPI) features and imaging techniques; partner with customers in developing training plans / strategies that support new product assimilation (MR) and ongoing training needs. Coordinate, schedule, and execute objective based system training; monitor and report on training outcomes. Act as focal point for MR modality team, identify and solve customer issues, assist in escalations, problem determination, specialty training requests and communicate potential leads to relevant teams. Develop meaningful relationships with key opinion leaders (KOLs) to standardize and optimize protocols and support our clinical education initiatives. Willingness and ability to travel within Indonesia and periodically ASEAN countries.

Required Qualifications

Bachelor degree in radiography or radiologic technology with more than 3 years of MR technical/clinical industry experience Demonstrated experience working on MRI systems Deep understanding of MR clinical education training and associated process implementation. Demonstrated experience delivering complex information and modifying messaging based on audience. Proficient use of software applications such as, Windows Outlook, Word, PowerPoint, Excel.

Desired Characteristics

Strong oral and written communication skills. Ability to document, plan, and execute education programs. Excellent Interpersonal skills and working as part of a dynamic team environment. Demonstrated experience working on GE Healthcare MRI systems.

Inclusion and Diversity

GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership - always with unyielding integrity. Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you'd expect from an organization with global strength and scale, and you'll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

Additional Information

Relocation Assistance Provided: No At GE HealthCare, we see possibilities through innovation. We're partnering with our customers to fulfill healthcare's greatest potential through groundbreaking medical technology, intelligent devices, and care solutions. Better tools enabling better patient care. Together, we are not only building a healthier future but living our purpose to create a world where healthcare has no limits.