Analyst, Branch Manager, Consumer Banking Group

PT Bank DBS Indonesia; Jawa Barat; On-site; IDR 180,000,000 - 320,000,000; Full time

Job summary

PT Bank DBS Indonesia is seeking a Relationship Manager to lead the Naganakulam branch in developing strong client relationships and driving growth across retail and wealth segments. The role requires managing a high-performance team, ensuring regulatory compliance, and delivering superior customer service while expanding the branch's local footprint in West Java.

You will collaborate with local businesses and high-net-worth clients, mentor staff, streamline branch workflows, and resolve

Qualifications

• Bachelor's degree in finance, business, economics, or related field.
• Proven track record in relationship management and sales growth.
• Strong knowledge of Indonesian banking regulations and risk controls.

Responsibilities

• Lead and manage branch operations, sales, and customer service to hit targets.
• Grow business across retail banking, wealth, and corporate segments locally.
• Build and maintain long-term relationships with key clients and high-net-worth individuals.
• Ensure compliance with regulatory guidelines, internal audits, and risk management policies.
• Mentor and coach branch staff to sustain high performance and development.
• Enhance customer experience by streamlining branch workflows and resolving queries promptly.

Skills

Relationship Management

Client Networking

Sales Orientation

Team Leadership

Education

Bachelor's degree in Finance or Business

Tools

CRM Software

Job description

• Lead and manage the overall operations, sales, and customer service of the Naganakulam branch to achieve strategic business targets.
• Drive business growth across retail banking, wealth management, and corporate segments within the local market.
• Build and maintain strong, long-term relationships with key clients, high-net-worth individuals, and local business communities.
• Ensure strict compliance with regulatory guidelines, internal audit standards, and risk management policies.
• Mentor, coach, and lead the branch team to foster a high-performance culture and support professional development.
• Enhance customer experience by ensuring efficient branch workflows and prompt resolution of customer queries.

Naganakulam, Madur

Career Opportunities Bank DBS Indonesia is part of DBS Group, one of the largest financial services groups in Asia with dominant positions in consumer banking, treasury and markets, asset management, securities brokerage, equity and debt fund raising. With expansion of the Bank, we are looking for high caliber individuals to fill in the following position :

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Job: Relationship Management

Schedule: Regular

Employee Status: Full time