All Day Dining Server

AccorHotels Indonesia; Jakarta Pusat; On-site; IDR 12,398,000 - 20,664,000; Full time

Job summary

AccorHotels Indonesia's Raffles Jakarta is seeking an All Day Dining Server to deliver attentive, personalized service in our luxury dining venue. You will know the menu, take orders accurately, and ensure timely delivery of food and beverages with a warm, professional demeanor.

The role requires 1–2 years in hospitality, flexibility for rotating shifts, and a passion for guest satisfaction. English proficiency is preferred, and the position offers opportunities within a renowned luxury brand in

Qualifications

• Education: high school diploma or equivalent required; hospitality training is a plus.
• Work Experience: 1–2 years in server roles within hotel, fine dining, or luxury hospitality.
• Guest Service: ability to deliver attentive, personalized service and anticipate guest needs.
• Food & Beverage knowledge: understand service standards, menu items, and dietary considerations.
• Communication: strong verbal and interpersonal skills; guest interactions with courtesy.
• Teamwork: collaborate with kitchen, bar, and service staff to ensure seamless service.
• Attention to Detail: maintain accuracy, proper setup, and presentation during service.
• Flexibility: able to work evenings, weekends, and holidays as needed.
• Language: good command of English; other languages are a plus.

Responsibilities

• Provide attentive and personalized service at the all-day dining venue.
• Know the menu well, take orders accurately, and ensure timely delivery of food and beverages.
• Maintain high standards of cleanliness, safety, and presentation throughout service.
• Engage guests warmly, answer questions, and accommodate dietary restrictions.
• Coordinate with kitchen and bar staff to ensure smooth operations.

Skills

Guest Service Skills

Communication Skills

Teamwork

Attention to Detail

Adaptability & Stress Management

Physical Stamina

Health & Safety Knowledge

Flexibility

Language Skills

Education

High school diploma

Job description

A global luxury brand with hospitality at its heart,Raffles Hotels & Resortsencompasses 20 ultra luxury hotels and resorts in key international destinations, some with additional branded private residences. Four further hotel properties will open under the Raffles brand in 2024-25. Named after the pioneering British founder of Singapore, Sir Stamford Raffles, the Raffles brand is synonymous with the elegant British etiquette, effortless glamour and sophistication of an earlier era, while bringing a sensibility that is in tune with the lives of our well-travelled guests – at once a vibrant heart and a tranquil haven.

At Raffles our service style is warm, personalised and gracious, with a legendary spirit of generosity embodied by our signature Raffles Butlers. We have led the way in creating hotel interiors that are art museums in their own right; we are fertile ground for creativity in the culinary arts, attracting leading chefs; and we work with expert practitioners and specialist partners to create next-generation wellness experiences. We have always sought to preserve both cultural and natural heritage, employing historians, marine biologists and art curators within the properties, to underline an experience that is truly authentic.

At Raffles, visitors arrive as guests, leave as friends and return as family. Along the way they will discover a place to celebrate, adventure, exchange ideas and be inspired; and a new meaning of luxury that touches the emotions as elegantly as the Raffles name itself.

Raffles Jakartais strategically located in the heart of the Kuningan district within Jakarta's Golden Triangle. It is an art-filled oasis that elegantly blends history, culture, and luxury. The hotel is more than just a place to stay; it's a meeting point for art and ideas, business and leisure, glamour and fashion. Connected to Lotte Shopping Avenue and the Ciputra Artpreneur Centre, home to The Hendra Gunawan Museum, and a 1,200-seat Broadway Musical Theatre, our location is ideal for both local and international guests, offering convenience and a wealth of cultural experiences. The hotel offers exceptional facilities, including the serene Raffles Spa, a tranquil outdoor pool, versatile meeting spaces, and a state-of-the-art fitness centre, providing luxury and comfort.

At Raffles Jakarta, we pride ourselves on our dedicated team, who excel in delivering exceptional service and attention to detail. Founded by Dr. (HC) Ir. Ciputra, our hotel brings the legacy of renowned Indonesian artist Hendra Gunawan to life through our magnificent interiors. We are deeply committed to sustainability and community engagement, striving to minimize our environmental impact and actively support the local community. By choosing Raffles Jakarta, you do not just work at a luxury hotel but also support a hotel that cares about the local community.

By joining our team, you will join a community that values excellence, creativity, and sustainability. Embark on a rewarding career journey with Raffles Jakarta and contribute to our art, history, and luxury legacy.

Job Description

The All Day Dining Server provides attentive and personalized service toguestsdining at the all-day dining establishment. TheAll DayDining Server takesordersrecommends menuitems, andensures thetimelyandaccuratedelivery of food and beverages. Theypossessextensive knowledge of the menu, including ingredients, preparation methods, and dietary restrictions,in order toassistguests with their choices. With a warm and professional demeanor, the server creates a welcoming atmosphere, addresses guest inquiries and concerns, andanticipatestheir needs throughout the dining experience. By delivering seamless service, theAll DayDining Server contributes to the hotel's reputation for luxury and hospitality, leaving guests with unforgettable culinary memories and a desire to return.

Qualifications

• Education: A high school diploma or equivalent is required. Additional education, training, or certification in Hospitality, Food & Beverage Service, or a related field is an advantage.
  
• Work Experience: Previous experience in the food and beverage industry, particularly within a hotel, fine dining restaurant, or luxury hospitality environment, is preferred. 1–2 years of experience as a server, waiter/waitress, or in a similar guest-facing role is expected.
  
• Guest Service Skills: Exceptional guest service skills are essential. Candidates should demonstrate a genuine passion for creating memorable dining experiences through personalized, attentive, and professional service while consistently exceeding guest expectations.
  
• Knowledge of Food and Beverage: A solid understanding of food and beverage service standards, menu offerings, ingredients, preparation methods, and beverage pairings is important. Familiarity with dietary restrictions, allergens, and special guest requests is highly beneficial.
  
• Communication Skills: Strong verbal communication and interpersonal skills are required. The ability to interact confidently and courteously with guests, accurately take orders, provide recommendations, and respond effectively to inquiries is essential.
  
• Teamwork: The ability to work collaboratively with colleagues across multiple departments is crucial. All Day Dining Servers must coordinate effectively with kitchen staff, bartenders, supervisors, and fellow team members to ensure seamless service delivery.
  
• Attention to Detail: A high level of attention to detail is necessary to ensure order accuracy, proper table setup, service consistency, and adherence to luxury hospitality standards. Maintaining cleanliness and presentation throughout the dining experience is equally important.
  
• Adaptability and Stress Management: Candidates must be able to perform effectively in a fast-paced and dynamic environment. The ability to remain composed under pressure, prioritize tasks, and adapt to changing operational needs is essential.
  
• Physical Stamina: The role requires standing and walking for extended periods, carrying trays, and moving efficiently throughout the restaurant. Physical stamina and the ability to meet the demands of a busy dining operation are important.
  
• Health and Safety Knowledge: Knowledge of food safety, hygiene, and sanitation practices is required to maintain a clean and safe dining environment. Familiarity with health regulations and safe food handling procedures is essential.
  
• Flexibility: Willingness to work rotating shifts, including evenings, weekends, and public holidays, is required to support operational needs.
  
• Language Skills: Good command of spoken and written English is preferred. Additional language skills are considered an advantage in serving an international clientele.

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Hotel & Accommodation Services 51-100 employees

We are proudly part of Accor hotels, a globally renowned company with strong values and culture. We are the largest hotel company in Asia Pacific, people know and love our brand, and we are positive you will too!

Accor Plus is Asia Pacific's most expansive travel, dining, and lifestyle program. Accor Plus is accepted at over 800 Accor hotels across 18 countries in Asia Pacific. With more than 1,200 employees, 45 offices, and over 400,000 members across the Asia Pacific. Accor Plus offices are located across Australia, New Zealand, Fiji, Singapore, Malaysia, Indonesia, Philippines, India, Thailand, Vietnam and China.

All Applicants must be legally entitled to live and work in Indonesia

We are proudly part of Accor hotels, a globally renowned company with strong values and culture. We are the largest hotel company in Asia Pacific, people know and love our brand, and we are positive you will too!

Accor Plus is Asia Pacific's most expansive travel, dining, and lifestyle program. Accor Plus is accepted at over 800 Accor hotels across 18 countries in Asia Pacific. With more than 1,200 employees, 45 offices, and over 400,000 members across the Asia Pacific. Accor Plus offices are located across Australia, New Zealand, Fiji, Singapore, Malaysia, Indonesia, Philippines, India, Thailand, Vietnam and China.

All Applicants must be legally entitled to live and work in Indonesia