Air & Ocean Solution Design Professional

CEVA Logistics; Jakarta Pusat; On-site; IDR 150,000,000 - 350,000,000; Full time

Job summary

CEVA Logistics is seeking a results-driven professional for leadership in solution implementation and rollout at our Jakarta hub. The role focuses on aligning local vision with HQ strategies, managing change, and driving BI-enabled solutions for customers.

You will orchestrate project planning, data flows, and cross-stakeholder collaboration, while promoting IoT and API integrations to enhance transportation and warehouse operations.

Responsibilities

• Leadership: Keep close communication with local leaders to understand team vision.
• Leadership: Design and follow-up skills improvement plans to achieve competency standards.
• Leadership: Participate in change management directed by HQ.
• Solution Implementation: Capture full scope of work from Front Office/Customer/Tender.
• Solution Implementation: Create end-to-end project planning docs and data flow diagrams.
• Solution Implementation: Mobilize stakeholders to projects.
• Solution Implementation: Identify non-standard requests and propose alternatives.
• Solution Implementation: Lead standard project implementation and technical planning.
• Solution Run: Train customers and stakeholders on latest solutions.
• Solution Run: Promote new technologies to customers.
• CBS Community: Connect with regional and world-wide community and stay updated on org and strategy.

Job description

Main areas of focus and accountability of the role – detail in order of importance the main areas of accountability of the role:

Responsibilities:

Leadership

• Keep close communication with local leaders (Front Office / Middle Office) to understand team vision
• Design and follow-up skills improvement plans to help team achieve highest competency standards (emphasis on follow-up)
• Participate in all stages of change management directed by HQ
• Prepare & present Track & Trace solution + evolutions (transport requests, purchase orders, warehouse tracking, mobile, IoT…) to customers and internal stakeholders (modules, widgets, customization options…)
• Present Business Intelligence concepts and capabilities to customers and internal stakeholders (reports, KPIs, dashboards…)
• Present collaborative tools concept and capabilities to customers and internal stakeholders
• Collaborate with local/regional tenders’ team to validate customer’s projects feasibility
• Present and encourage customers to use our EDI / API standard solutions + innovation solutions (IoT, predictive analytics)

Solution Implementation

• Capture full scope of work from Front Office / Customer / Tender
• Create and use end-to-end technical project planning documentation (memos, SOPs, project and data flow diagrams, what-if analysis, report and KPI definition…)
• Contact and mobilize all necessary stakeholders to projects
• Identify non-standard requests and build alternative solutions
• Participate/lead standard project implementation (methodology, tools…)
• Participate/lead technical project planning and implementation (systems communication mapping, parameterization, communication between technical and non-technical stakeholders, data visualization…)

Solution Roll-Out

• Bug analysis and escalation

Solution Run

• Customers and internal stakeholders training to latest implemented solutions
• Proactive promotion and application of newest available technologies to existing and new customers
• Return on experience (RETEX) management
• Existing solutions continuous review for upgrade potential

CBS Community

• Connect and exchange with regional and worldwide business solutions community
• Stay updated on company’s organization and global strategy to continuously adapt solutions offer
• Prepare and animate regular meetings to exchange on key topics