Job Details at a Glance
- Job Title: AI & Operations Manager
- Job ID: JARKYL1EA
- Industry: Marketing & Advertising Agency / Media Consultancy
- Location: Malaysia, Philippines, Sri Lanka and Indonesia
- Job Status: Full Time 100% Dedicated Focus Required
- Work Schedule: Monday to Friday, 8:00 AM to 5:00 PM (AEST)
- Salary: $1,700 – $2,000 USD / month
- Start Date: ASAP
About the Role
We are an international consultancy expanding audience and revenue for leading radio and media organizations across Australia and the United States. Operating with a lean specialist team and multiple fast-moving products and projects, we need a high-impact operational partner who loves building systems out of chaos, testing advanced LLMs, and driving initiatives to completion.
As the founder's primary operational partner, you will act as the finisher to the founder's visionary—owning end-to-end execution, building custom AI automations, and keeping cross-border projects progressing without micro-management.
Key Responsibilities
- Project Execution & Finishing: Turn founder ideas into structured, finished outcomes; keep specialist teams and contractors accountable; and drive project momentum independently.
- AI & Workflow Automation: Identify manual bottlenecks, build reusable prompt systems, automate data extraction/cleaning, and streamline batch file processing using ChatGPT and Claude.
- Team Enablement Hub: Serve as the first line of operational support for internal team members, clearing roadblocks before they escape.
- Process Systematization: Turn messy administrative tasks (file organization in Google Drive, contract tracking, record retrieval) into clean, repeatable SOPs.
- Delegated Communications: Draft, manage, and respond to high-priority correspondence and follow-ups on the founder's behalf using sound business judgment.
- Content Coordination: Oversee LinkedIn distribution by transforming founder insights, transcripts, and media into polished posts paired with visual assets.
Qualifications & Skills
Non-Negotiable Requirements:
- Advanced AI & Data Capabilities: Deep, hands-on experience using LLMs (ChatGPT, Claude) for complex data extraction, prompt engineering, data cleaning, and file parsing (far beyond basic text generation).
- Independent Problem Solver: Comfortable taking loose directives, making sound decisions, and building structured, executable plans.
- QA & Precision Mindset: Meticulous eye for detail to double-check and verify AI outputs for complete accuracy before deployment.
- Flawless Communication: C1 Advanced English proficiency (written and spoken) required for shift-long communication.
- Full-Time Commitment: 100% dedicated focus to this single business.
Preferred / Nice-to-Haves:
- Experience with automation tools like Make.com, Zapier, or similar workflow platforms.
- Background supporting US/Australian digital media, broadcast, or marketing agencies.
- Experience working across cross-border time zones (AU / US / APAC).