E-commerce Data Analyst
Our client is seeking a sharp and analytical Data Analyst to join their team in Batam, Riau Islands. This role is crucial for uncovering insights from complex datasets to drive informed business decisions and optimize e-commerce performance. You will be responsible for collecting, cleaning, analyzing, and visualizing data related to sales, customer behavior, website traffic, and marketing campaigns. The ideal candidate possesses strong technical skills in data analysis tools and a keen understanding of e-commerce metrics. This position offers a hybrid work arrangement, combining office-based collaboration with the flexibility of remote work.
Key Responsibilities
- Collect, clean, and organize data from various e-commerce platforms and sources.
- Analyze sales performance, customer demographics, website analytics, and marketing campaign effectiveness.
- Develop and maintain dashboards and reports to visualize key performance indicators (KPIs).
- Identify trends, patterns, and insights within the data to inform strategic decisions.
- Conduct A/B testing analysis to measure the impact of website changes and marketing initiatives.
- Provide actionable recommendations to improve conversion rates, customer retention, and overall revenue.
- Collaborate with marketing, sales, and product teams to understand their data needs.
- Present findings and insights to stakeholders in a clear and concise manner.
- Stay up-to-date with the latest data analysis techniques and e-commerce trends.
Requirements
- Minimum 2 years of experience in data analysis, preferably within an e-commerce or digital marketing context.
- Proficiency in data analysis tools such as SQL, Excel (advanced), and Python/R is a plus.
- Experience with web analytics platforms like Google Analytics.
- Strong understanding of e-commerce metrics and KPIs.
- Excellent analytical, quantitative, and problem-solving skills.
- Ability to translate complex data into actionable business insights.
- Good communication and presentation skills.
- Detail-oriented with a high degree of accuracy.
- Bachelor's degree in Statistics, Mathematics, Economics, Computer Science, or a related quantitative field.
Benefits
- Competitive salary package.
- Health insurance and other benefits.
- Hybrid work model providing flexibility.
- Opportunities for professional development and training.
- A data-driven and collaborative work environment in Batam.
- Access to advanced analytical tools.
- Employee discounts on products.