Admin Pajak

Pt. Surya Putra Andalas; Jawa Barat; On-site; IDR 700,000,000 - 1,000,000,000; Full time

Job summary

Mastercard in Indonesia seeks a Director, Specialist Sales to drive specialist solutions across the Consumer & Digital Payments portfolio. You will engage with financial institutions to translate capabilities into measurable business outcomes and develop integrated value propositions for issuer growth.

You will collaborate with internal teams to ensure solution readiness, successful launches, and continued market leadership in card products, digital wallets, and new payment methods.

Qualifications

• Bachelor's degree or equivalent professional experience.
• Strong written and verbal communication in English and Bahasa Indonesia.
• Experience in payments or digital payments is preferred.
• Ability to build executive-level narratives and PowerPoint presentations.

Responsibilities

• Drive specialist solution sales across Mastercard's Consumer & Digital Payments portfolio.
• Engage with financial institution clients to translate capabilities into measurable outcomes.
• Develop integrated value propositions to support issuer growth.
• Collaborate with Product, Marketing, Delivery and Services to ensure readiness and successful launches.

Skills

Presentation skills

Stakeholder management

Negotiation

Cross-functional collaboration

English proficiency

Education

Bachelor's degree or equivalent professional experience

Job description

**Make an impact with NTT DATA**
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
**Your day at NTT DATA**
The Order Management Administrator has relevant basic experience and is responsible for assisting with customer orders and coordinating with various cross functional teams to ensure smooth order fulfilment.
This role may be required to process invoices to ensure accurate billing.
This role requires attention to detail, strong organizational skills, and effective communication.
**Key responsibilities:**
+ Reviews and processes orders, ensuring compliance with guidelines and rules set in place.
+ Tracks and reports status of all orders to sales teams, updating in a timely manner.
+ Receives and reviews customer orders to ensure accuracy and completeness.
+ Enters orders into the system and track their progress throughout the fulfilment process.
+ May be required to generate invoices based on approved orders, ensuring accuracy of pricing, discounts, and terms.
+ May be required to verify billing information and addresses discrepancies if needed.
+ Ensures that customer orders (and if required invoices) align with contractual terms and pricing agreements.
+ Communicates with customers or relevant internal stakeholders regarding order status.
+ Addresses customer and/or internal stakeholder inquiries and resolve concerns in a timely manner.
+ May work with internal stakeholders to update customer profiles and relevant information in the system.
+ Enters order details accurately into the system and update relevant databases.
+ Ensures all necessary information is captured for accurate reporting.
+ Conducts quality checks on orders to prevent errors and discrepancies.
+ Ensures all documents and data are complete and accurate.
+ Performs any other related task as required.
**To thrive in this role, you need to have:**
+ Attention to detail and accuracy in processing orders.
+ Familiarity with order management software or systems.
+ Strong communication skills for interacting with customers and cross-functional teams.
+ Problem-solving abilities to address order discrepancies.
+ Organizational skills to manage multiple orders and tasks simultaneously.
+ Basic proficiency in Microsoft Office applications, especially Excel.
+ Customer-focused mindset with a commitment to providing excellent service
+ Adaptability to changing priorities and a fast-paced environment
+ Possess a proactive and systematic approach to work
**Academic qualifications and certifications:**
+ High school diploma or equivalent qualification.
**Required experience:**
+ Some demonstrated experience in order fulfilment administration or related roles.
+ Some demonstrated experience gained within a global IT services organization is advantageous.
+ May require basic billing experience as part of an order fulfilment administration or related role.
**Workplace type** **:**
On-site Working
**About NTT DATA**
NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune
Global 100. We are committed to accelerating client success and positively impacting society through
responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with
unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and
application services. Our consulting and industry solutions help organizations and society move
confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more
than 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as
established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each
year in R&D.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us.
**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Director, Specialist Sales - Consumer & Digital Solutions - Indonesia
Mastercard is seeking a commercially minded payments professional to join our Customer Solutions Centre team in Indonesia. This role supports the growth and go-to-market execution of Mastercard's Consumer & Digital Solutions business, helping issuers strengthen their card portfolios, enhance customer propositions and accelerate digital payment adoption. Working closely with Account Management, Business Development, Division and Regional Product teams, the successful candidate will provide specialist expertise across Mastercard's consumer and digital payments portfolio, including credit, debit, prepaid, tokenisation, authentication and digital commerce solutions. By translating Mastercard's capabilities into practical customer solutions and commercially relevant opportunities, the role contributes to portfolio growth, digital payment adoption and improved consumer payment experiences across the market.
**Role**
- Drive specialist solution sales across Mastercard's Consumer & Digital Payments portfolio, including credit, debit, prepaid, tokenization, authentication, and digital commerce solutions.
- Engage with financial institution clients to translate Mastercard capabilities into clear business value, tailored use cases, and measurable customer outcomes.
- Develop and present integrated value propositions that combine card products and digital payment solutions to support issuer growth and customer acquisition strategies.
- Support issuers in adopting and scaling digital payment capabilities such as tokenized payments, digital wallets, and X-Pay enablement.
- Partner closely with Account Management and Business Development teams to support client engagements, proposals, RFPs, business reviews, and strategic opportunities.
- Create and maintain high-quality sales enablement materials, including presentations, solution narratives, and market and competitive insights.
- Collaborate with internal teams across Product, Marketing, Delivery, and Services to ensure solution readiness, successful launches, and smooth execution from pre-sales to implementation.
- Monitor market dynamics, customer needs, and competitive activity to identify opportunities for innovation, product enhancement, and new business growth.
- Maintain clear visibility of pipeline activity, key opportunities, dependencies, and risks to support effective prioritization and execution planning.
End to end execution of domestic and affluent card benefits in country.
**All About You**
- Bachelor's degree or equivalent professional experience.
- Experience in payments, financial services, consumer banking, card product management, or digital payments in Indonesia, with strong exposure to consumer payment products including credit, debit, prepaid and instalment solutions. Shariah banking experience is highly preferred.
- Deep understanding of the Indonesian payments ecosystem, including issuers, acquirers, schemes and fintechs, with the ability to identify market trends, competitive dynamics, and growth opportunities across cards, digital payments, wallets, alternative payment methods, and the e-commerce/ CNP landscape.
- Experience in customer-facing commercial, business development, partnership, product, or solution sales roles, with a track record of contributing to business growth, strategic initiatives, and commercially relevant client outcomes.
- Strong understanding of competitive dynamics across cards, wallets, and alternative payment methods, with the ability to translate product capabilities into compelling customer value propositions.
- Demonstrated ability to build credibility with senior stakeholders and develop trusted relationships in a highly relationship-driven market.
- Excellent stakeholder management, influencing, negotiation, and cross-functional collaboration skills.
- Commercial acumen combined with the ability to analyse market trends, identify opportunities, and develop business cases.
- Strong organisational skills and the ability to manage multiple priorities in a fast-paced environment.
- Strong presentation skills, including the ability to develop compelling PowerPoint presentations and executive-level narratives.
- Excellent verbal and written communication skills in both Bahasa Indonesia and English.
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and therefore it is expected that every person working for or on behalf of Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Location: Karawang Factory