Account Receivable Supervisor

Cove Living Pte Ltd; Jakarta Pusat; On-site; IDR 133,920,000 - 223,200,000; Full time

Job summary

Cove Living Pte Ltd in Jakarta is seeking an Account Receivable Supervisor to lead Indonesia AR with focus on OTA. The role requires ensuring timely invoice issuance, matching payments, resolving disputes, and reporting AR aging weekly.

You will manage the AR team, coordinate with the tech and finance teams, and contribute to monthly landlord reports while upholding accuracy and strong analytical skills. This is a 1-year contract with potential for permanent employment.

Qualifications

• Bachelor’s degree in Accounting/Finance or related field.
• Minimum of 5 years’ experience in a Credit Control or Accounts Receivable role in e‑commerce/B2C, ideally hospitality, travel or real estate.
• Strong reporting and analytical capabilities.
• Excellent English communication, both written and spoken.
• Detail-oriented with ability to work under pressure and meet deadlines.

Responsibilities

• Lead Indonesia AR function with main focus on OTA.
• Ensure invoices are raised in a timely and accurate manner.
• Ensure payments are matched to invoices.
• Coordinate with relevant teams to collect and reconcile invoices on time.
• Handle customer inquiries and resolve invoice disputes.
• Provide AR aging reports on a weekly basis.
• Support month-end landlord reporting as required.
• Reconcile AR balances between accounting system and RMS.
• Oversee AR team and improve AR processes.

Skills

Accounts Receivable

Billing & Invoicing

Credit Control

Communication

Attention to Detail

Education

Bachelor’s degree in Accounting/Finance

Tools

RMS

Slack

ERP

Job description

Cove started with renting coliving spaces. Now we’ve expanded to more than just coliving spaces, providing flexibility for comfortable and enjoyable long term or short term stays in our beautiful properties. With over 6000 rooms across Singapore and Indonesia, we’re living our mission and growing our homes in South Korea and Japan.

Believing in the power of a team, we aim to build the leading tech flexible living platform in Asia Pacific, providing high quality and community-centric accommodations. Here we also encourage authenticity and fun to fully embrace being human in a driven and result focused environment to make things happen and ensure the dream becomes a reality.

Come enjoy the journey with us and become a Cove Superstar!

Job Title

Account Receivable Supervisor

Job-Type

1 year contract with the opportunity for permanent employment

Reports To

Head of Finance Ops & Accounting

Location

Jakarta

What you’ll be doing:

• Responsible for Indonesia AR Function with main focus on OTA
• Ensure all invoices are being raised on a timely & accurate manner
• Ensure payments are accurately matched to corresponding invoices
• Liaise and coordinate with the relevant team to ensure all invoices are collected & reconciled on time
• Handle customer inquiries and resolve invoice disputes
• Monitor, review and provide report on AR Aging on weekly basis
• Support the Finance team with month-end landlord reports where necessary
• Reconcile all Balance Sheet Accounts related to OTA on monthly basis
• Report and coordinate technical issues with the Tech team
• Manage all internal Slack communications, Front, and tenant emails
• Oversee and develop AR Team members to achieve an efficient and effective work process
• Reconcile AR balance between the accounting system and the property management system – RMS
• Identify opportunities to improve AR processes and efficiency
• Assist in updating AR SOPs when required
• Assist the Head of Finance Ops & Accounting with ad hoc projects and tasks as required

What makes you a great fit:

• Bachelor’s degree (S1) in Accounting, Finance or related field.
• Minimum of 5 years’ experience in a Credit Control or Accounts Receivable role in an e-commerce and B2C business ideally within hospitality, travel or real estate industries.
• Strong reporting & analytical capabilities
• Strong problem-solving & analytical capabilities and ability to work independently
• High accuracy and strong attention to details
• Effective communication skills, with excellent command of written and spoken English.
• Excellent interpersonal skills, with the ability to collaborate effectively with internal and external stakeholders.
• Able to work under pressure and meet tight deadlines
• Team-oriented mindset with a proactive attitude.