Account Manager

SMARTCOM PTE. LTD.; Jakarta Pusat; On-site; IDR 66,960,000 - 133,920,000; Full time

Benefits offered by this job

Uncapped commission

Transport allowance

Career progression

Job summary

PT Smartcom Indonesia Nusajaya is seeking a hunter-profile Account Manager to proactively prospect new customers through field visits, door-knocking, and networking across Jakarta and other Indonesian regions. You will own the end-to-end sales process and build long-term relationships that convert into repeat business.

This field-based role requires 2–4 years of B2B field sales, preferably in telecom or ICT, with strong negotiation skills and willingness to travel.

Qualifications

• 2–4 years of B2B field sales hunting experience.
• Experience in telecom, ICT, or industrial equipment sales is preferred.
• Willingness to travel extensively within Indonesia.

Responsibilities

• Actively prospect new customers through field visits, door-knocking, and networking.
• Manage end-to-end sales process from prospecting to closing.
• Build and maintain long-term relationships with new accounts for retention and growth.
• Coordinate with engineering teams for site surveys and solution scoping.

Skills

Field sales

New business hunting

Prospecting

Negotiation

Relationship building

Education

Bachelor's degree (S1) in Business/Marketing/Engineering

Tools

CRM software

MS Office

Job description

PT Smartcom Indonesia Nusajaya is a push-to-talk solution provider for Indonesia, serving mission-critical communications and telecom customers nationwide. We are looking for a hunter-profile Account Manager with strong door-to-door/field prospecting instincts — someone who thrives on opening new doors, walking into new accounts cold, and building relationships that convert into long-term customers. This is an active, field-based new business hunting role.

Responsibilities

• Actively prospect new customers through field visits, door-knocking/cold-calling on businesses, referrals, and networking — generating your own leads rather than working from a supplied list
• Open doors with new industrial, logistics, security, and enterprise accounts across Jakarta and other regions of Indonesia (Jabodetabek, Cilegon, and beyond, as assigned)
• Manage the end-to-end sales process: prospecting, needs analysis, solution presentation, quotation, negotiation, and closing
• Build and maintain strong long-term relationships with new accounts to ensure retention and repeat business
• Meet and exceed monthly/quarterly new-customer acquisition and revenue targets
• Coordinate with technical/engineering teams for site surveys and solution scoping where required
• Maintain accurate records of prospecting activity, pipeline, and customer interactions
• Represent PT Smartcom Indonesia Nusajaya professionally in client meetings, site visits, and industry events

Requirement

• Minimum 2–4 years of B2B field sales experience in a hunting/door-to-door prospecting capacity; experience in telecom, ICT, radio/two-way communications, security systems, or industrial equipment sales strongly preferred
• Demonstrated success in opening new accounts through direct field prospecting, not solely relationship/referral-based selling
• Strong track record of both acquiring new customers and retaining/growing them post-sale
• Excellent interpersonal and negotiation skills; confident approaching gatekeepers and decision-makers unannounced
• Willingness to travel extensively within Jakarta/Jabodetabek and regularly to other regions across Indonesia (including multi-day domestic trips as required)
• Basic technical aptitude or willingness to learn PoC/telecom product fundamentals
• Bachelor's degree (S1) in Business, Marketing, Engineering, or related field; strong field sales experience may substitute for formal qualification
• High resilience, persistence, and self-discipline to work independently with minimal supervision
• Fluent in Bahasa Indonesia; working English an advantage for internal reporting/coordination with Singapore HQ

What We Offer

• Base salary (at or above Jakarta UMP/UMR) + uncapped commission structure weighted toward new-customer acquisition
• Transport allowance for daily field prospecting
• Career progression into senior sales or team lead roles
• Product training on TASSTA PoC and telecom solutions