Sr Account Manager
Posted 8 days ago
Job Description
**_THE FUTURE IS WHAT WE MAKE IT._**
**_Account Manager II - Building Automation_**
**_Jakarta, Indonesia_**
Start your career by making an impact and real connections with some of the most meaningful challenges around. When you join Honeywell, you become a member of our performance culture comprised of diverse leaders, thinkers, innovators, dreamers, and doers who are changing the future.
Make the Best You.
Working at Honeywell is not just creating incredible things. You will have the opportunity to work with our talented and friendly team of professionals and be part of a global team of future shapers.
Join Us and Make an Impact.
As an Account Manager II at Honeywell Building System in Indonesia, you will be responsible for managing and expanding relationships with our key accounts within the building systems industry. You will focus on understanding client needs, providing tailored solutions, and ensuring a high level of satisfaction to promote long-term partnerships.
**Key Responsibilities:**
- Develop and maintain strong, long-lasting customer relationships with key accounts.
- Understand customer needs and requirements to promote company solutions effectively.
- Expand the relationships with existing customers by continuously proposing solutions that meet their objectives.
- Serve as the link of communication between key customers and internal teams.
- Achieve sales targets and outcomes within schedule.
- Coordinate the involvement of company personnel, including support, service, and management resources, to meet account performance objectives and customers' expectations.
- Negotiate contracts and close agreements to maximize profit.
- Keep abreast of the latest industry trends, market activities, and competitors.
**Required Qualifications & Experience:**
Technical Skills:
- Proven experience in account management or other relevant experience in the building systems industry.
- Demonstrated ability to communicate, present, and influence credibly and effectively at all levels of the organization, including executive and C-level.
- 10 years of BMS account managing experience
- Experience in delivering client-focused solutions based on customer needs.
- Excellent listening, negotiation, and presentation skills.
- Strong verbal and written communication skills.
- Proficiency in CRM software and MS Office Suite.
- Understanding of building systems and their applications is preferred.
WE VALUE
- Bachelor's degree in Business Administration, Marketing, Engineering, or a related field. A Master's degree in a relevant field is a plus.
- Minimum 10 years of account management or sales experience, specifically within the building systems industry or related field.
- Strong ability to manage complex projects and multi-task effectively.
- Excellent problem-solving skills.
- Strong analytical abilities to evaluate end-to-end customer experience across multiple channels and customer touchpoints.
- Ability to work in a fast-paced environment and to adapt to frequent changes.
- Willingness to travel as needed.
Honeywell Technologies is a global, pure-play automation company with a legacy of innovating to help solve the world's most mission‑critical challenges, enhancing the quality of life for people and communities around the world. We serve the building, industrial and process sectors with a broad portfolio of services, solutions and products, underpinned by our Honeywell Technologies Accelerator operating system and Honeywell Technologies Forge intelligence layer. By combining the deep domain expertise of our more than 50,000 employees with decades of data from our global installed base, we are uniquely positioned to lead the industrial sector's transition from automation to autonomy.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
Our client is seeking a dedicated and customer‑focused Account Manager to serve their expanding client base in Bekasi. This role is central to maintaining and growing relationships with existing clients, ensuring their needs are met and maximizing their value from our services. You will act as the primary point of contact, fostering loyalty and driving satisfaction within the West Java region. This is an excellent opportunity for a relationship‑builder looking to excel in client retention and account growth.
About the Role
Our client is seeking a dedicated and customer‑focused Account Manager to serve their expanding client base in Bekasi. This role is central to maintaining and growing relationships with existing clients, ensuring their needs are met and maximizing their value from our services. You will act as the primary point of contact, fostering loyalty and driving satisfaction within the West Java region. This is an excellent opportunity for a relationship‑builder looking to excel in client retention and account growth.
Key Responsibilities- Manage a portfolio of existing client accounts, ensuring high levels of satisfaction and retention.
- Serve as the main point of contact for clients, addressing inquiries, concerns, and requests promptly.
- Identify opportunities to upsell and cross‑sell products or services to existing clients.
- Develop and implement account strategies to achieve revenue growth targets for your assigned accounts.
- Monitor client performance and provide regular reports on account health and engagement.
- Collaborate with internal teams to deliver exceptional service and support to clients.
Requirements- Proven experience as an Account Manager or in a similar client‑facing sales role.
- Strong understanding of the Bekasi business landscape is advantageous.
- Excellent communication, negotiation, and problem‑solving skills.
- Ability to build and maintain strong, long‑lasting client relationships.
- Proficiency in CRM software and account management tools.
Benefits- Competitive base salary with performance‑based bonuses.
- Hybrid work arrangement for a balanced work‑life experience.
- Comprehensive health benefits package.
- Opportunities for professional development and career progression.
- A supportive team environment focused on client success.