Account Management Associate

RHB Banking Group; Jakarta Pusat; On-site; IDR 78,120,000 - 122,760,000; Full time

Job summary

RHB Banking Group in Jakarta is seeking a detail-oriented operations clerk to support trading processes, data verification, and client account activities.

You will handle data entry, document checks, and reporting, ensure accuracy, and coordinate with compliance and finance on settlements and dormant accounts.

This on-site role requires meticulous records, adherence to procedures, and the ability to manage multiple tasks in a fast-paced banking environment.

Responsibilities

• Trading corrections and revision of transactions; handling trading error forms.
• Process day-trade account openings with required fee and limit approvals.
• Data verification and checking document completeness.
• Input data into the system and update records when changes occur.
• Generate reports when data changes; maintain filing in cabinets.

Job description

Responsibilities :

• Responsible for trading ID corection, revision transaction and trading error form
• Distribution approval opening account day trade, fee and limit.
• Data verification and Cheking document completeness
• Input the data into the system and updates when there is a change
• Making report when there is a change
• Filling data into cabinet

Form Approval

• Cheking document completeness from client
• Distribution approval form
• Update and activation data client to system

Withdrawal & Set Off

• Data verification related withdrawal & set off
• Process Withdrawal & Set Off to system
• Responsible for the availability of funds

Switch Stock, Switch Sales & Sharing Client

• Data verification and Cheking document completeness
• Distribution approval form
• Update data client to system
• Print the customer’s SOA for customer that requests the hardcopy document
• Submit Invoice to Finance for Billing Purpose and Store the Delivery Receipt
• Check in C-BEST System for Dormant Account
• Inform Salesperson about Dormant Account
• Close the Customer’s Sub Account
• Request Customer to Transfer Fund into Dormant Account
• Report to Compliance on the Reconciliation
• Notify Credit Control that Stock Valuation has been Updated
• Prepare CDD, EDD (if required) and PEP Forms
• Updating of Client Particulars and Reactivation of Client’s Account arising from Suspension due to Invalid / Duplicate SID
• Temporary Upliftment of Suspended Account due to Invalid SID for Settlement of Outstanding Contracts