Account Executive, SPX Express (Mandarin Speaker)

SPX Express; Jakarta Utara; On-site; IDR 89,280,000 - 133,920,000; Full time

Job summary

SPX Express is seeking a Seller Manager to oversee a pool of up to 330 sellers in Indonesia. You will analyze seller performance, record and escalate system/operations issues, and conduct visits with upselling opportunities.

You will drive initiatives to grow seller orders and support seller needs during SBD and campaigns by coordinating essential SPX operational information. Fluency in Bahasa Indonesia and Mandarin is required, with strong organizational skills and the ability to work under

Qualifications

• Bachelor's degree required with 2–3+ years of client management experience.
• Fluent in Bahasa Indonesia and Mandarin; strong communication skills.
• Ability to learn quickly and perform under pressure in a fast-paced environment.
• Highly organized and dependable with strong attention to detail.
• Proficient in Microsoft Office (Word, Excel, PowerPoint).

Responsibilities

• Maintain up to 330 sellers.
• Analyze & monitor sellers' operational performance.
• Record and upscale issues of system & operations.
• Conduct seller visits with upselling capability.
• Execute strategies to grow SPX sellers' orders.
• Support seller needs during SBD and Campaigns, coordinating SPX information.

Skills

Client management

Communication

Work under pressure

Fast learner

Organized

Attention to detail

Education

Bachelor's degree

Tools

Microsoft Office

Job description

Job Description

• Maintain up to 330 sellers
• Analyze & monitor sellers' operational performance
• Record and upscale issues of system & operations
• Conduct seller visit, with ability to do upselling -
• Execute ways to help grow SPX sellers' orders
• Able to support seller needs during SBD and Campaigns (connecting necessary information for SPX operation needs)

Requirements

• Bachelor's degree, with 2-3 years/more experience in managing clients
• Outstanding communication skills in Bahasa Indonesia and Mandarin
• Fast learner, able to work under pressure in a fast paced company
• Highly organized & dependable
• High attention to details
• Proficient in Microsoft Office (word, excel, power point)