ZARA - Assistant Store Manager

Zara; Hong Kong; On-site; HKD 480,000 - 600,000; Full time

Benefits offered by this job

Discretionary monthly commission

Discretionary semi-annual bonus

Birthday leave

Marriage leave

Up to 18 days annual leave

Employee discount across all brands

Medical and dental benefits

On-job training and growth

Location allowance

Transportation allowance

Job summary

Zara in Hong Kong is seeking a store manager to lead the team and elevate the customer experience. You'll drive daily operations, read what's happening in store data, and boost sales while keeping people at the center of everything.

This role requires over 2 years of fashion retail management, strong leadership, and the ability to communicate in English and Chinese. You’ll mentor staff, manage visuals, and contribute to the commercial success of the store.

Qualifications

• Retail managerial experience in fashion is required.
• Fluent in English and Chinese.
• Customer-oriented and proactive.

Responsibilities

• Lead store operations and team growth.
• Read store performance data and drive sales.
• Set direction with data and intuition to improve the customer experience.
• Communicate feedback and coaching across all levels.

Skills

Leadership

Team management

Time management

Multitasking

Fashion knowledge

Merchandising

Communication

Bilingual EN/CN

Job description

Leading here means being close. Reading what's happening, making decisions, keeping up with the rhythm. Your role is to make everything move forward – the team, the product, the experience – without losing sight of what matters most: people.

Every day is different. Every decision matters.

You're at the heart of the store – anticipating what's coming, reading what's happening and boosting what gorks.

Your decisions are data driven but you also rely on your intuition. And you help your team grow with you – leading from within, listening, challenging and pushing with purpose.

Here, management is not only operational. It's commercial, it's visual, it's human. And it shows – in the atmosphere. In the results and the desire to come back every day.

We offer you a competitive salary. Training from day one and real opportunities to grow.

Here, you'll find the space and the team to keep growing with your own vision. We offer a place where learning is part of the everyday, and where there's room to contribute, make mistakes, and evolve.

This can be the beginning of your story with us.

What we’re looking for

Passionate, curious, motivated, customer oriented and dynamic, with something different to contribute

Detailed oriented, creative and proactive. You love fashion and want to transmit this passion the customers and to your teams

Business minded and Goal-oriented to succeed.

Able to communicate and give feedback at all the levels. Team management.

Strong leadership, interpersonal and influencing skills. Time management.

Multitasking and prioritize in a fast-paced environment as well as being flexible.

Strong fashion knowledge, merchandising skills

Knows the product and its sales potential and able to provide appropriate feedback and requests

Fashion retail background with more than 2 years in retail managerial experience

Good communication skills and Fluent in English and Chinese

What we offer

• Attractive salary package plus discretionary monthly commission scheme and discretionary semi-annual bonus
• Birthday leave
• Marriage leave and compassionate leave
• Up to 18days annual leave with statutory holidays
• A generousemployee discount across all our brands
• Medical and Dental benefits
• On-job training and opportunities for growth
• Location allowance
• Transportation allowance