Yacht Sales Assistant / Sales Coordinator

HONG KONG YACHT LIMITED; Hong Kong; Sur place; HKD 183 000 - 219 000; Plein temps

Résumé du poste

HONG KANG YACHT LIMITED in Hong Kong is seeking a Yacht Sales Assistant to support sales activities. You will handle customer enquiries, coordinate viewings, and assist with sales documentation while maintaining accurate records.

The role suits someone with sales support or customer service experience and an interest in developing a career in yachting; yacht industry experience is an advantage but not essential.

Qualifications

• 1–3 years of experience in sales support, customer service, hospitality or administration.
• Strong command of English and Cantonese; Mandarin an advantage.
• Excellent organisation and detail orientation with reliable follow-through.
• Professional communication and customer-focused approach.
• Willingness to learn yacht products and customer management systems.

Responsabilités

• Handle customer enquiries via phone, email and WhatsApp and follow up with prospective buyers.
• Coordinate yacht viewings, sea trials and client meetings with the sales team and owners.
• Assist with quotations, sales agreements and transaction documents.
• Maintain accurate customer records, yacht listings and sales data.
• Update online yacht listings and assist with marketing materials and social content.

Connaissances

Customer service

Organisational skills

Communication

MS Office

Outils

Microsoft Office

Description du poste

HONG KANG YACHT LIMITED is looking for an organised and customer-focused Yacht Sales Assistant to support yacht sales activities in Hong Kong. You will assist with customer enquiries, yacht viewings, sales documentation and daily coordination. This opportunity suits someone with sales support or customer service experience who is interested in developing a career in the yachting industry. Previous yacht industry experience is an advantage but is not essential.

Key responsibilities

Handle customer enquiries via phone, email and WhatsApp, and follow up with prospective buyers.

Coordinate yacht viewings, sea trials and client meetings with the sales team, yacht owners and crew.

Assist with quotations, sales agreements and transaction documentation.

Maintain accurate customer records, yacht listings and sales information.

Update online yacht listings and assist with marketing materials and social media content.

Support boat shows, client events and promotional activities.

Coordinate yacht handovers and after-sales enquiries with relevant teams and service providers.

Provide day-to-day administrative support to the sales team.

About you

Preferably 1–3 years of experience in sales support, customer service, hospitality or administration.

Good command of spoken and written English and Cantonese; Mandarin is an advantage.

Strong organisational skills, attention to detail and reliable follow-through.

Professional communication skills and a customer-focused approach.

Proficiency in Microsoft Office and willingness to learn customer management systems.

Willingness to visit marinas, board yachts and assist with outdoor activities.

Availability for occasional weekend viewings, boat shows and client events.

Experience in yachting, luxury retail, automotive sales or premium hospitality is an advantage.

Training in yacht products, sales processes and customer service.

Practical experience in yacht sales and client relationship management.