VP, Institutional Client Services - APAC

Interfill Group; Hong Kong; On-site; HKD 900,000 - 1,300,000; Full time

Job summary

Interfill Group in Hong Kong is partnering with a leading global asset manager to appoint a Client Services Vice President. This senior role supports institutional clients across Asia, acting as the primary contact and overseeing the full client relationship lifecycle.

The role requires 4–10 years of client services or relationship management experience, strong knowledge of institutional mandates and pooled funds, and excellent English communication; Mandarin or Cantonese is a plus.

Qualifications

• 4–10 years of client services or relationship management experience within asset management or financial services.
• Strong knowledge of institutional mandates and pooled funds.
• Excellent communication skills in English; Mandarin or Cantonese a plus.
• Proven ability to work across multiple stakeholders and deliver under pressure.
• Strategic mindset with hands-on execution capability.

Responsibilities

• Act as the primary point of contact for institutional clients, managing inquiries on products, markets, fund operations, legal agreements, and compliance.
• Partner closely with the Sales team to oversee the full client relationship lifecycle, from onboarding to ongoing servicing.
• Lead the preparation of client materials including product decks, RFPs, DDQs, and regular reporting.
• Drive process improvements by coordinating with internal teams and external partners to enhance efficiency and risk management.
• Ensure a high standard of client experience and strengthen long-term institutional relationships.

Skills

Client services

Relationship management

Communication skills

Stakeholder management

Job description

Interfill Group in Hong Kong is partnering with a leading global asset manager to appoint a Client Services Vice President. This senior role supports institutional clients across Asia, acting as the primary contact and overseeing the full client relationship lifecycle.

The role requires 4–10 years of client services or relationship management experience, strong knowledge of institutional mandates and pooled funds, and excellent English communication; Mandarin or Cantonese is a plus.