Veterinary Assistant - Sai Kung

Pet Space Group Limited; Hong Kong; On-site; HKD 167,000 - 234,000; Full time

Job summary

Pet Space Group Limited in Hong Kong is seeking a Veterinary Assistant to support compassionate care, grooming, feeding, and monitoring of animals within a clinical setting. You will assist veterinarians, manage supplies, and help ensure a clean, safe environment for pets and their owners.

The role emphasizes patient care, accurate record-keeping, and clear communication with clients. A high school diploma is required, with a Veterinary Assistant certification preferred; Cantonese, English, and

Qualifications

• Experience: Up to 2 years in a Veterinary Assistant role or similar position is a plus.
• Language skills: Cantonese, English, and Mandarin a plus.

Responsibilities

• Compassionate care: feed, groom, and weigh animals with love and attention.
• Clean and comfortable environment: maintain tidy clinic, cages, and bathing routines.
• Technical support: operate diagnostic equipment and manage surgical tools.
• Gentle restraint: safely restrain animals for exams and procedures.
• Emergency response: provide first aid until a veterinarian takes over.
• Medication management: administer medications as prescribed by veterinarians.
• Observant reporting: monitor animal health and behavior; report concerns to the vet.
• Client communication: reassure pet owners and address questions on care, appointments, and insurance matters.
• Educational support: share resources and post-procedure guidance with owners.
• Compliance: adhere to hospital standards, rules, and policies.
• Inventory management: assist with stock orders and lab machine maintenance.

Skills

Customer service

Communication

Empathy

Attention to detail

Stamina

Flexibility

Education

High school diploma

Veterinary Assistant certification

Job description

Compassionate Care: Feed, groom, and weigh animals, ensuring they receive the love and attention they need.

Clean and Comfortable: Maintain a tidy clinic and ensure a safe environment by cleaning cages and bathing animals.

Technical Support: Operate diagnostic equipment and manage surgical tools with confidence.

Gentle Restraint: Safely restrain animals for examinations and procedures.

Emergency Response: Provide first aid to pets in emergencies, stabilizing them until a veterinarian takes over.

Medication Management: Administer medications as prescribed by our veterinarians.

Observant Reporting: Monitor animal behavior and health, reporting any concerns to the vet.

Client Communication: Reassure pet owners about their pets’ care and address any questions (e.g., appointment availability, insurance matters).

Educational Support: Offer valuable resources and information to pet owners on animal care, specific conditions, and post-procedure guidance.

Compliance: Adhere to hospital standards, rules, regulations, and policies.

Inventory Management: Assist with stock ordering and lab machine maintenance.

Requirements

Experience: Up to 2 years in a Veterinary Assistant role or similar position is a plus.

Animal Affinity: Comfortable working with various animals (cats, dogs, etc.).

Customer Service Skills: Previous experience in administrative or customer service roles is advantageous.

Communication: Excellent verbal and written communication skills.

Empathy: A patient and caring personality, able to show compassion to both pets and their owners.

Attention to Detail: Ability to follow instructions accurately and keep precise records.

Physical Stamina: Meet the physical demands of the job and work well under pressure.

Flexible Schedule: Willingness to work shifts (some locations).

Language Skills: Proficiency in Cantonese, English, and Mandarin is a plus.

Education: High school diploma required; a Veterinary Assistant certification is preferred.

At Pet Space Group, we believe it’s our responsibility to help pet owners provide a long, happy, and healthy life for their pets, which is why our highly experienced veterinarians are committed to early diagnosis and treatment of disease, giving clients more time to create memories that last a lifetime.