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Zurich Insurance (Hong Kong) is seeking an Underwriter for Middle Market/Commercial Insurance to focus on Property & Casualty portfolios and KPI performance within the Hong Kong Business Unit. You will underwrite and analyze new and renewal business, and develop strong relationships with brokers and customers to support retention and growth.
The role requires a degree and 2+ years in General Insurance, with solid multi-line underwriting knowledge and the ability to navigate middle-market
Responsible for multi-lines business but mainly to focus on Property & Casualty portfolios KPIs performance of the Hong Kong Business Unit focusing on Mid-Market domestic business
Underwrite and analyze new and renewal business within delegated authority levels
Develop and maintain relationships with brokers and other distributors in support of business retention and acquisition and work with customers and distributors to determine their insurance related needs & provide solutions, and contribute to the development of propositions
Job Accountabilities
Maintain profitable multi-lines underwriting for Mid-market portfolios and providetraining to other associates including the administrative assistant
Apply all Underwriting elements for new business & renewals in handling the assignments of the highest complexity and works within delegated authorities, measuring exposure & analyzing risk, determining technical price according to certified/agreed pricing process, quoting & setting coverage, negotiating terms & conditions
Contribute to managing accounts; build relationships in support of customer/ business acquisition and retention (e.g. by handling a range of queries, providing advice to assist with the development of an account; implementing agreed technical standards, controls, practices and procedures, thereby maintaining underwriting discipline
Timely update and use of Underwriting Scorecards and other MI tools & processes to proactively manage and improve the portfolios mix & performance and pipelines management
Job Qualifications
Degree holder
Over 2 years working experience in General Insurance program
Good multi-lines underwriting knowledge mainly on Property & Casualty business
Good knowledge & experience in evaluating middle market exposures as well as directing and assisting others in analyzing unusual risks
Experience & knowledge in negotiating mid-market deals; demonstrate in-depth experience with middle market customers and delivering customer service options
Proven experience in troubleshooting and overcoming difficult issues with brokers and creating and delivering programs for addressing the needs of multiple or large producers
To be a team player
Fluency in English & Cantonese; Mandarin-speaking is an added advantage
Excellent negotiation, influencing and selling skills – internal and external - Ability to develop strong relationships with key business partners whilst maximizing Company’s profitable growth objective
Ability to build trust & business relationships with customers and producers.
Open mind to try new ways and alternative approaches of doing things
Self-starter, proactive, results and execution oriented