Transaction Analyst

CBRE; Hong Kong; On-site; HKD 201,000 - 268,000; Full time

Job summary

CBRE Group, Inc. is seeking a proactive Transaction Assistant to support client activities and coordinate stakeholders in a fast-paced, international environment. This entry-level role focuses on ensuring high-quality client experience and smooth transaction processes.

You will learn transaction management workflows and contribute to team objectives. Ideal candidates have 1-2 years in customer-facing roles, strong communication in English and Chinese, and are organized with attention to detail.

Qualifications

• 1-2 years of work experience in a customer-facing or service-oriented environment.
• Candidates from banking, hospitality, airlines, professional services and other service industries are welcome.
• Strong client care, communication and relationship-building skills.
• Proactive, dependable and willing to take ownership.
• Good organisation, attention to detail and ability to manage several priorities.
• Clear written and spoken English and Chinese. Korean, Japanese or other Asian language skills would be an advantage.
• Comfortable using Microsoft Office and learning new systems.
• A degree or equivalent practical experience is preferred.

Responsibilities

• Act as a reliable point of contact and support day-to-day client requests.
• Coordinate activities, information and follow-ups across clients, colleagues and service partners.
• Maintain trackers, records and simple reports to support timely delivery.
• Prepare clear emails, updates, presentations and meeting materials.
• Identify issues early, follow through on actions and keep stakeholders informed.
• Learn transaction management processes and contribute to team and client objectives.

Skills

Customer service

Communication skills

Attention to detail

Multi-tasking

Education

Bachelor's degree or equivalent

Tools

Microsoft Office

Job description

Role Overview

We are looking for a proactive and service-minded Transaction Assistant to support client activities, coordinate stakeholders and help deliver a consistently high-quality client experience. This is an entry-level opportunity for someone who is organised, curious and comfortable working in a fast-paced, international environment. Prior real estate experience is not required.

Key Responsibilities

• Act as a reliable point of contact and support day-to-day client requests.
• Coordinate activities, information and follow-ups across clients, colleagues and service partners.
• Maintain trackers, records and simple reports to support timely delivery.
• Prepare clear emails, updates, presentations and meeting materials.
• Identify issues early, follow through on actions and keep stakeholders informed.
• Learn transaction management processes and contribute to team and client objectives.

What We Are Looking For

• 1-2 years of work experience in a customer-facing or service-oriented environment.
• Candidates from banking, hospitality, airlines, professional services and other service industries are welcome.
• Strong client care, communication and relationship-building skills.
• Proactive, dependable and willing to take ownership.
• Good organisation, attention to detail and ability to manage several priorities.
• Clear written and spoken English and Chinese. Korean, Japanese or other Asian language skills would be an advantage.
• Comfortable using Microsoft Office and learning new systems.
• A degree or equivalent practical experience is preferred.

What We Offer

An opportunity to build a career in transaction management while working with experienced colleagues and regional clients. Training and support will be provided to help the successful candidate develop the required technical and commercial knowledge.

Note: This description outlines the general nature of the role and is not intended to be a complete list of all responsibilities or requirements.