Tory Burch Executive, Travel Retail (contract)

BoF Careers; Hong Kong; On-site; HKD 240,000 - 420,000; Full time

Job summary

Tory Burch Hong Kong is seeking a Travel Retail Executive to support the Asia Pacific Travel Retail Team with account management, seasonal buy, reporting and administrative support.

You will maintain relationships with partners, coordinate with merchandising, production, customer service across time zones, and provide weekly/monthly analyses. Fluent English and Chinese required; Mandarin a plus; SAP experience a plus.

Qualifications

• Bachelor's degree or higher in a relevant field.
• 2–3 years retail/wholesale/travel retail experience in luxury/fashion.
• Account management experience and strong organizational skills.
• Fluent English and Chinese; Mandarin is a plus.

Responsibilities

• Maintain good relationships with Travel Retail partners and communicate needs.
• Coordinate order updates, reconciliation, and information across teams and time zones.
• Provide weekly/monthly quantitative and qualitative analyses and reports.

Skills

Organizational skills

Interpersonal skills

Problem solving

Team player

English & Chinese

Education

Bachelor's degree

Tools

SAP

Job description

We are an American luxury lifestyle brand, founded in 2004. Anchored in the casual elegance of American sportswear, Tory's design philosophy is defined by effortless silhouettes, innovative materials, eclectic juxtapositions of color, and the tension of past and present. The collections include ready-to-wear, handbags, footwear, accessories, jewelry, home and beauty.

Empowering women is the company's guiding principle, expressed through Tory's collections and reflected in the company culture as well as the work of the Tory Burch Foundation. Established in 2009, the Foundation provides women entrepreneurs in the United States with capital, education and community.

You are seeking a work environment where people are encouraged to dream, explore, discover and, as important, laugh together. If you're prepared to work hard, create impact, and have fun while doing it, we would love to have you join #TeamTory.

Life @ToryBurch is Special Because:

When you join us, you're joining a global, purpose-led company on an exciting growth journey with an amazing culture and great benefits.

• Our culture is welcoming and inclusive -- everyone is empowered to make a difference.
• We have the best team in the world and believe in paying competitively and rewarding for high performance.
• Your overall well-being is important to us; we offer generous benefits to help you take care of your mental and physical health, create financial security, and achieve wellness in all areas of your life.
• We love seeing our employees wear our beautiful collections. You'll receive a generous employee discount and access to exclusive sample sales.
• We are invested in your professional growth - you'll have access to free executive coaching on-demand.

This Role Is Tailor-Made For You Because

A Day in the Life:

Job Summary

In line with Tory Burch strategy, Travel Retail Executive supports Travel Retail Team on account management, seasonal buy, reporting & administrative support.

Responsibilities

Account Management

• Maintain good business relationships with Travel Retail partners, understand customer needs and achieve business objectives
• Act as bridge of communications between Travel Retail partners and internal teams

Market & Order Management

• Partner with Travel Retail Asia Team to execute order updates, reconciliation, and communicate information necessary for Merchandising, Production, Customer Service, and Travel Retail partners under tight timelines and time zones
• Communicate with Travel Retail partners on assortment information
• Review order and make preliminary recommendations of suggested changes

Reporting

• Provide weekly and monthly quantitative and qualitative business analysis reports such as Retail KPI, product performance, productivity, CRM, competitor and trend
• Assisting Senior Director, Travel Retail APAC in conducting in-depth analysis of business performance and able to define business opportunities to pursue the company objectives

Education & Prior Experience

• Degree holder in relevant disciplines
• Has 2-3 years of retail/wholesale/travel retail work experience in the luxury/fashion retail sector
• Possesses account management experience
• Excellent organizational and interpersonal skills
• Proactive, presentable, self-motivated, team player and problem solver
• Excellent command in English & Chinese, fluent in Mandarin is a plus
• With SAP experience is a plus

How We Work Together

• Adaptable - We change before we have to
• Entrepreneurial - We own it
• Collaborative - There's no "I" in Tory
• Client & Brand Focused - We put ourselves in Tory's shoes
• Live the Values - We show up for each other
• Functional Expertise - We're constantly learning and growing

#TeamTory Values

We show up with honesty & kindness, act with integrity & compassion, work with passion & humility and lead with excellence & humor.