Tory Burch Senior Visual Merchandiser

BoF Careers

Hong Kong

On-site

HKD 800,000 - 1,100,000

Full time

3 days ago

Be an early applicant

Application generator

Stand out for this role — generate a tailored resume and cover letter in about a minute.

Get past ATS filters

Benefits offered by this job

Employee discount

Exclusive sample sales access

Executive coaching on-demand

Generous benefits

Job summary

Tory Burch is seeking a Senior Director, Visual Merchandising ROA & Japan to plan and execute Visual activities for travel retail doors across regions. The role liaises with stores, partners, and cross-functional teams to promote the brand through compelling displays and store environments.

The position requires deep VM expertise, strong communication skills in English and Mandarin, and willingness to travel frequently to support regional teams and events.

Qualifications

Minimum of 5 years visual merchandising/installation and store operations experience with a luxury goods retailer.
Strong organizational and management skills with ability to multi-task.
Excellent written and verbal communication in English and Mandarin is preferred.

Responsibilities

Elevate and implement Visual guidelines across Travel Retail doors.
Provide hands-on visual support with regular store visits and coaching.
Coordinate budgets, procurement and logistics for props and fixtures.
Lead and train Visual Merchandising talent and field teams.
Support new store openings and special events as needed.

Skills

Organizational skills

Communication skills

Team leadership

Education

5+ years visual merchandising/installation experience

Tools

Word

PowerPoint

Excel

Photoshop

Illustrator

Job description

We are an American luxury lifestyle brand, founded in 2004. Anchored in the casual elegance of American sportswear, Tory's design philosophy is defined by effortless silhouettes, innovative materials, eclectic juxtapositions of color, and the tension of past and present. The collections include ready-to-wear, handbags, footwear, accessories, jewelry, home and beauty.

Empowering women is the company's guiding principle, expressed through Tory's collections and reflected in the company culture as well as the work of the Tory Burch Foundation. Established in 2009, the Foundation provides women entrepreneurs in the United States with capital, education and community.

You are seeking a work environment where people are encouraged to dream, explore, discover and, as important, laugh together. If you're prepared to work hard, create impact, and have fun while doing it, we would love to have you join #TeamTory.

Life @ToryBurch is Special Because:

When you join us, you're joining a global, purpose-led company on an exciting growth journey with an amazing culture and great benefits.

Our culture is welcoming and inclusive -- everyone is empowered to make a difference.
We have the best team in the world and believe in paying competitively and rewarding for high performance.
Your overall well-being is important to us; we offer generous benefits to help you take care of your mental and physical health, create financial security, and achieve wellness in all areas of your life.
We love seeing our employees wear our beautiful collections. You'll receive a generous employee discount and access to exclusive sample sales.
We are invested in your professional growth - you'll have access to free executive coaching on-demand.

This Role Is Tailor-Made For You Because

A Day in the Life:

Job Summary

Support the Senior Director, Visual Merchandising ROA & Japan in planning and executing all Visual related activities for the travel retail doors in all regions. This role will be assisting in managing the communication between stores/ partners, internal cross-functional corporate departments as well as external business partners. He/she is required to assist in creating a store environment that promotes our brand, showcases and moves our products and delights our customers. He/she will need to have a well-developed understanding of the Tory Burch visual presentation standards and be able to support both the administrative and creative needs of the business.

This position will need to have a well-developed understanding of the Tory Burch Visual Presentation standards and strong business acumen - effectively balancing aesthetics with productivity, and be extremely creative and an effective communicator and trainer.

He/ she will also provide communication channels throughout the regions to give VM information, plan and strategy and reach VM team and operational teams and store managers (Direct retails, & Travel Retails).

Responsibilities

FOCUS AREA #1: Regional Visual Merchandising Strategy & Standards

Elevate, adapt and implement Visual guidelines, including but not limited to window presentations and in-store displays.
Exercise independent judgment and discretion in developing strategies to uphold the Visual Merchandising standards.
Liaison between field organizations and corporate office, communicating successes, opportunities, and needs at the field level; actively coordinate with the Senior Director, Visual Merchandising ROA & Japan
Demonstrate a strong working relationship with internal corporate teams, store management.
Emulate the brand aesthetic and embody a strong sense of fashion and an enthusiastic, positive attitude.
Contribute to maintaining all brand and operating standards to support brand consistency.
Assist in any updates to the Global Visual Standards Manual and support/train accordingly.
Resolve store-specific merchandising opportunities that require adaptations based on region, market, store architecture, inventory levels, and business trends.

FOCUS AREA #2: Field Focus: Hands-On Visual Support

Support the planning, executing and follow up of key rollouts and initiatives in all Travel Retail doors.
Frequent travel and onsite visits to provide in-the-moment coaching, training and feedback; conduct regular store visits to ensure that Visual Merchandising standards are maintained in accordance with guidelines.
Photo management/reviews and weekly touch-bases with in-store Visual leads and store management to include submission of weekly recap noting opportunities and successes.
Ensure that appropriate contacts/partners have seasonal directive and other Visual Merchandising collateral.
Coordinate all orders and logistical processes to maintain each location's prop fixture package and any Visual elements needed

FOCUS AREA #3: CREATIVE PROCUREMENT & LOGISTICS

Coordinate on all Purchase Order Requests and submit; help maintain all budget trackers with monthly accruals - and quarterly and annual updates
Coordinate and submit any paperwork required to create, order, ship items both domestically and internationally
Process and follow-up on any invoices and expenses for props, materials, vendors, contractors, and freelance help to ensure payment and accurate financial reporting
Responsible for order/delivery of props and production materials, small VM fixtures, mannequins and furniture for all stores

FOCUS AREA #4: Leadership

Work on the training of and partnership with Visual Merchandising talent & store associates in the field
Participate in the development of Visual Merchandising educational/ training tools
Coordinate and conduct Visual training sessions and workshops within the region
Onboard new hires in order to train them on Visual Merchandising standards and guidelines

Additional Responsibilities Not Covered In Focus Areas

Special Projects as needed
Support New Store Openings & Events when required
Some Retail support/maintenance required

Education & Prior Experience Needed

Minimum of 5 years visual merchandising/installation and store operations experience with a luxury goods retailer
Strong organizational, management skills with the ability to multi-task
Well-developed written and verbal communication skills including presenting material in an organized and compelling manner
Demonstrated ability to balance maintenance and installations on a rolling calendar
Ability to conduct installations outside of standard working and retail boutique hours (i.e. early mornings, evenings and weekends)
Good communication skills, fluent in Mandarin and English
Word, PowerPoint and Excel proficiency
Photoshop & Illustrator proficiency preferred
Ability to work independently with strong initiative on many different types of projects simultaneously with aggressive timelines
Willing to travel frequently.

DESIRED ATTRIBUTES

Adaptable - Change before you have to
Changes course easily - Knows when to be patient and when to push - Works well in the gray - Shows grace under pressure - Owns mistakes and learns from them - Balances multiple priorities
Entrepreneurial Spirit - Own it
Takes initiative, doesn't wait for direction - Builds for the future - Takes personal ownership and accountability - Is resourceful in getting things done
Collaborative - No "I" in Tory
Is self-aware and open-minded - Integrates the perspectives of others - Is direct but respectful - Communicates cross functionally - Knows when to get people involved and when to decide - Takes an inclusive approach
Client & Brand Focus - Put yourself in Tory's shoes
Passionate about the brand and the work - Creates a transformational client experience - Makes decisions in the best interest of the company and our customers - Focuses on internal and external customers
Live the Values - Being "Buddy"
Keeps the "Buddy Values" alive (Kindness, humility, warmth, honesty, loyalty, compassion, integrity, and passion) - It's not just what you do, but how you do it - Contributes to a positive and productive environment
Functional Expertise - Know Your Stuff
Has the skills necessary to perform the job - Keeps current on trends, skills, and practices - Puts learning into practice
FOR PEOPLE MANAGERS: Team Builder - It's all about "We"
Sets team goals and roles - Develops, motivates and empowers - Delivers constructive and encouraging feedback - Holds people accountable for results - Recognizes high performance
FOR PEOPLE MANAGERS: Change Leader - Change is the essence of life
Challenges the current point of view - Puts changes in context for the team - Executes changes that impact the business - Is proactive and positive - Listens to and keeps the team up to speed

How We Work Together