Technical Services Manager – Mechanical (Ref: 260230)

Ngong Ping 360 Limited; Hong Kong; On-site; HKD 900,000 - 1,300,000; Full time

Job summary

Ngong Ping 360 Limited is seeking a Technical Services Manager – Mechanical to lead engineering support for cable car assets across their lifecycle. You will drive major replacement projects from design to commissioning and coordinate with EMSD, manufacturers and contractors.

The role requires a Mechanical/Marine/Mechatronics degree, strong safety focus, and at least 10 years' experience with 2+ years in a managerial role. Bilingual English/Chinese and people management are essential.

Qualifications

• Degree or above in Mechanical, Marine, Mechatronics Engineering or related discipline.
• RPE or Chartership of a relevant engineering institution is preferred.
• Minimum 10 years’ relevant experience in managing engineering projects/operations/maintenance, with at least 2 years in a managerial role.

Responsibilities

• Provide engineering/technical support to ensure performance of cable car assets throughout their life cycle.
• Initiate and manage major replacement, overhaul or improvement works on electrical/mechanical systems from cradle-to-grave including design, development, procurement, contract management, testing and commissioning, and update of O&M documents.
• Lead fault & failure trend analysis and incident investigations, and develop improvements for safety, reliability and maintenance planning.
• Conduct technical reviews/studies/audits on cable car systems and maintenance activities; identify improvement opportunities.
• Liaise with EMSD, overseas experts, manufacturers, consultants and contractors on technical issues and delivery of on-site or remote supports.
• Advance forward-looking understanding of risks to system performance and explore O&M improvement opportunities.
• Acquire Competent Person qualification to oversee O&M activities per EMSD requirements.
• Develop training materials, conduct technical trainings and assess methods to enhance CCO staff competency and ensure compliance with standards.

Skills

Mechanical/Marine/Mechatronics Eng

RPE/Chartership preferred

Project management

Cable car maintenance

Safety accountability

English/Chinese bilingual

People management

Education

Mechanical/Marine/Mechatronics Engineering degree

Job description

Technical Services Manager – Mechanical (Ref: 260230)

Reporting to the Technical Manager of Cable Car Operations (CCO) Department, you will be responsible for the following:

Provide engineering / technical support to ensure satisfactory performance of cable car assets throughout the asset life and fulfilling safety and reliability objectives

Initiate and manage major replacement, overhaul or improvement works on electrical/mechanical systems from cradle-to-grave including design, development, procurement, contract management, testing and commissioning, and update of O&M documents, etc.

Lead fault & failure trend analysis and incident investigation, and develop improvement solutions and modifications to drive for continuous improvements on safety, reliability, maintenance planning and activities of the cable car systems

Conduct technical reviews / studies / audits on cable car systems and maintenance activities and identify improvement opportunities

Take a leading role to liaise with external stakeholders, especially EMSD, overseas experts, manufacturers, consultants, and specialist contractors, on technical issues and delivery of effective on-site services or remote supports.

Be forward looking on exploring potential risks/challenges on system performance and keep exploring improvement opportunities on O&M activities.

Acquire Competent Person qualification to oversee cable car O&M activities according to EMSD requirements

Develop training materials, conduct technical trainings and develop the assessment methods to enhance the competency of CCO staff and to ensure that the relevant technical/maintenance standards, instructions and statutory requirements are fully met and the quality workmanship is persistently maintained

Offer advice to the development, quality control and verification of internal documents and procedures

Provide support on the implementation of the asset, safety and quality management system

Requirements

Degree or above in Mechanical, Marine, Mechatronics Engineering or a related discipline

Qualifications of RPE or Chartership of a relevant engineering institution is preferred

Minimum 10 years’ relevant experience in managing engineering projects, operations and maintenance of engineering systems of which 2 years should be at managerial level

Experience in project work or maintenance of cable car or similar systems, in particular on steel wire ropes, gearboxes, traction sheaves, drive & brake system and tower structures is a definite advantage

With good sense of accountability and in particular a high sense of safety

Good written and verbal communication skills in both English and Chinese are essential

Good people management skill is necessary

(Candidates with less experience or qualification will be considered as Assistant Technical Services Manager – Mechanical)

We offer competitive remuneration packages, fringe benefits including free travel on MTR (spouse and children), discretionary bonus; 5-day work week; general public holidays, comprehensive training and career opportunity to the successful candidate.

Ngong Ping 360 Limited is a wholly owned subsidiary of the MTR Corporation. Its principle business is to operate the Ngong Ping Cable Car and Ngong Ping Village. Ngong Ping 360 (NP360), as a premier tourist attraction and leisure destination in Hong Kong, provides visitors with a wonderful travel experience on a different side of Hong Kong. Candidates with commitment to build a career in the Tourism & Hospitality industry are invited to join us.

Ngong Ping 360 Limited is a wholly owned subsidiary of the MTR Corporation. Its principle business is to operate the Ngong Ping Cable Car and Ngong Ping Village. Ngong Ping 360 (NP360), as a premier tourist attraction and leisure destination in Hong Kong, provides visitors with a wonderful travel experience on a different side of Hong Kong. Candidates with commitment to build a career in the Tourism & Hospitality industry are invited to join us.