Technical Project Manager (Workplace Technology)

ASK IT Limited; Hong Kong; On-site; HKD 900,000 - 1,300,000; Full time

Job summary

ASK IT Limited is seeking an experienced Technical Project Manager to lead end-to-end Workplace Technology projects in a secure and scalable manner within Hong Kong. You will coordinate cross-functional teams and external vendors, ensuring delivery from requirements through service transition with strong governance and risk management.

The role focuses on Unified Communications, End User Computing, Endpoint Management, Collaboration, and AI-enabled adoption, with emphasis on architecture,

Qualifications

• 10+ years of technology project management experience preferably in financial services or regulated environments.
• Proven delivery of enterprise workplace transformation including unified communications and collaboration.
• Strong stakeholder, vendor and commercial management skills across Business, Technology, Security, Risk, Compliance, Procurement and Operations.
• PMP/PRINCE2/Agile or equivalent certification preferred.

Responsibilities

• Lead end-to-end Workplace Technology project delivery across requirements, solution design, procurement, build, testing, security assessment and service transition.
• Drive workplace technology transformation across UC, End User Computing, Endpoint Management, Collaboration, Meeting Rooms Video Conferencing and Remote Access.
• Deliver large-scale workplace modernization and AI-enabled adoption projects in a complex environment.
• Enforce project governance, budgets, milestones, risks and reporting in line with PM Framework.
• Provide clear status reporting and escalation of risks and blockers.

Skills

Project management

Stakeholder management

Vendor management

Microsoft 365

Security governance

Education

Bachelor degree in IT

PMP/PRINCE2/Agile certification

Tools

Intune

SCCM

Microsoft Defender for Endpoint (MDE)

Sangfor Remote Access

VDI

Job description

Technical Project Manager (Workplace Technology)

We are seeking an experienced Technical Project Manager to manage the end-to-end delivery of Workplace Technology projects. The role will coordinate cross business and functional stakeholders as well as external vendors to deliver secure, scalable and user centric workplace solutions.

The role will also support service transition of operating models, alignment to enterprise control frameworks and security guardrails required for the safe and sustainable operation of new technologies.

The successful candidate will combine strong technical delivery experience with disciplined project governance, risk and financial control, stakeholder management and service-transition capabilities.

Responsibilities

• Lead end-to-end Workplace Technology project delivery across requirements, solution design, procurement, build, testing, security assessment, implementation and service transition, ensuring scope, schedule, budget, quality and business outcomes.
• Drive workplace technology transformation delivery across Unified Communications, End User Computing, Endpoint Management, Collaboration, Meeting Rooms Video Conferencing and Remote Access.
• Deliver large-scale workplace modernization, office renovation and restack, geopolitical technology diversification, and enterprise AI-enabled adoption projects in a complex environment.
• Drive operational readiness and service transition, covering support models, service ownership, documentation, training, knowledge transfer, resilience, monitoring and production acceptance.
• Enforce project governance and delivery plans covering resources, financials, milestones, dependencies, risks, controls, approvals, change management, reporting, success measures and mandatory documentation in line with the Project Management Framework.
• Provide clear project status reporting, enabling timely management decisions and escalation of key risks, issues and delivery blockers.
• Manage project financials, risks, dependencies and change controls while leading cross-functional teams and vendors to ensure accountability, delivery performance, mitigation and timely escalation of material issues.

Requirements

• Degree in IT, Computer Science, Computer Engineering or related discipline, with 10+ years’ technology project management experience, preferably in financial services or regulated environments.
• Proven delivery of enterprise workplace transformation, including unified communications, collaboration, end-user technology modernization, technology diversification and enterprise AI adoption.
• Strong user-centric and human-centered design mindset, applying customer needs to workplace technology design, delivery and continuous improvement.
• Strong stakeholder, vendor and commercial management skills across Business, Technology, Security, Risk, Compliance, Procurement and Operations.
• Strong end-to-end project delivery and governance experience across scope, schedule, budget, resources, risks, dependencies, vendors, testing, implementation and service transition.
• Strong technical knowledge of Windows 11, Microsoft 365, endpoint management and security (e.g. Intune, SCCM, MDE), productivity and collaboration platforms, Sangfor Remote Access/VDI, IP telephony, Contact Centre/IVR, voice recording, video conferencing and AI-enabled workplace solutions.
• Practical knowledge of enterprise networking, including TCP/IP, DNS/DHCP/IPAM, VPN, network segmentation, firewalls security and web proxy technologies.
• Practical knowledge of office facilities and building infrastructure, including server rooms, power provisioning, building risers and infrastructure setup.
• Practical experience with China-based Office Automation (OA) solutions, including product evaluation, integration, migration, adoption and enterprise implementation.
• Experience delivering technology projects in ring-fenced, controlled environment supporting critical business operations, with sound knowledge of access controls, resilience, security, change governance, data governance and operational support requirements.
• Demonstrate Effective Communication, Analytical Thinking, Risk Awareness, Resilience, Intellectual Curiosity and Teamwork, with an accountable, collaborative and results-driven mindset.
• PMP, PRINCE2, Agile or equivalent certification preferred.

***Permanent Hong Kong Resident is preferred. Expected Salary in CV is needed for consideration***

All information provided will be treated in strict confidence and used solely for recruitment purposes. The resume will be retained for a period of two years for future recruitment purposes within our group and clients.

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