Technical Program Manager

TradeBeyond; Hong Kong; On-site; HKD 900,000 - 1,500,000; Full time

Job summary

TradeBeyond is seeking an experienced Technical Program Manager to drive engineering excellence across our SaaS platform. You will align engineering, QA, product, and professional services, translating strategy into actionable plans and providing transparent delivery status and risk assessments.

You will own end-to-end delivery, unblock dependencies, lead cross-functional initiatives for a 180+ person engineering function, apply data-driven metrics, and continuously improve processes in a

Qualifications

• Bachelor's degree in Computer Science, Engineering or related disciplines.
• 5+ years in technical program/project management for SaaS/software engineering.
• Strong command of agile methodologies, sprint planning, backlog management, and program management practices.
• Proficiency with Jira, Confluence, Tableau/PowerBI, or similar.
• Ability to decompose complex initiatives into deliverables and deliver under ambiguity.
• Track record of facilitating cross-functional teams and managing dependencies in changing environments.

Responsibilities

• Facilitate cross-functional collaboration, driving sprint planning, backlog grooming, milestone planning, and alignment across Engineering and Professional Services teams.
• Translate strategic initiatives into actionable program and sprint plans, balancing resources, priorities, and risk-mitigated schedules.
• Proactively unblock teams, resolve dependencies, and ensure priorities are achievable while meeting sprint targets.
• Own end-to-end delivery of assigned projects, including building timelines, managing planning cycles, tracking progress, and escalating critical risks.
• Lead high-impact, cross-functional initiatives across the technology organization, using data-driven analysis to identify bottlenecks and implement scalable improvements.
• Define, track, and analyze performance metrics (velocity, cycle time, throughput) and develop dashboards for leadership.

Skills

Strategic thinking

Agile methodologies

Cross-functional leadership

Stakeholder management

Data-driven decision making

Communication

Education

Bachelor's degree in Computer Science or Engineering

Tools

Jira

Confluence

Tableau/PowerBI

Job description

For more than 20 years, TradeBeyond has been advancing a more efficient, responsible supply chain. Responding to retail sourcing's need for smarter, automated workflows and data transparency, we developed the industry's leading supply chain platform, CBX, which is relied on by many of the largest brands and retailers around the world.

As consumers, businesses, and governments alike have increased their commitment to sustainability, Fortune 500 companies such as The Home Depot, REI, Safeway, Lidl, and Lululemon have turned to TradeBeyond to help optimize product development, manage suppliers, reduce waste, and improve quality and compliance.

Learn more at TradeBeyond.com

About The Role

We are seeking an experienced Technical Program Manager to drive engineering excellence and operational rigor across our SaaS environment. Acting as an extension of the Head of Technology, you will drive alignment across internal (Engineering, QA) and external-facing (Product, Professional Services) stakeholders, bringing structure, predictability, and data-driven insight into how we deliver. By translating strategic initiatives into actionable plans and overseeing process execution, you will keep engineering teams focused, unblocked, and continuously improving, while keeping stakeholders informed and their expectations effectively managed. In doing so, you will give leadership transparent visibility into delivery status, risks, and trade-offs.

Program & Sprint

• Facilitate cross-functional collaboration, driving sprint planning, backlog grooming, milestone planning, and alignment across Engineering and Professional Services teams.
• Translate strategic initiatives into actionable program and sprint plans, balancing resources, priorities, and risk-mitigated schedules.
• Proactively unblock teams, resolve dependencies, and ensure priorities are achievable while meeting sprint targets.

Delivery Execution

• Own end-to-end delivery of assigned projects, including building timelines, managing planning cycles, tracking progress, and escalating critical risks.
• Serve as the source of truth for leadership on status, decisions, rationale, risks, trade-offs, and delivery forecasts.
• Lead high-impact, cross-functional initiatives across the technology organization, using data-driven analysis to identify quality, productivity, and delivery bottlenecks, and implement scalable process or operating improvements across a 180+ person engineering function.

Continuous Improvement

• Oversee and enforce process governance across teams to ensure consistent and disciplined execution.
• Facilitate retrospectives and program reviews, leverage telemetry, incident data, and metrics to refine processes, tools, and execution strategies.
• Support resource planning and capacity forecasting to improve predictability, operational readiness, and sustainable delivery.

Engineering Reporting & Metrics

• Define, track, and analyze performance metrics (e.g., velocity, cycle time, throughput).
• Apply time-log methodology and analytics to surface inefficiencies and resource bottlenecks and ensure the executions of effective countermeasures.
• Develop dashboards and executive reports to communicate engineering health, progress, and ROI.

Requirements

• Bachelor's degree in Computer Science, Engineering or related disciplines.
• 5+ years in technical program/project management, with a focus on SaaS/software engineering.
• Strong command of agile methodologies, sprint planning, backlog management, and program management practices.
• Proficiency with tools such as Jira, Confluence, Tableau/PowerBI, or similar.
• Proven ability to decompose complex initiatives into deliverables and deliver under ambiguity.
• Track record of facilitating cross-functional teams with proven ability in leading through change, managing dependencies, and controlling change in high-pressure, shifting environments.
• Familiarity with SaaS engineering practices (CI/CD pipelines, cloud platforms, DevOps workflows) is highly desirable.
• Product-led experience or understanding of product management principles is a plus.
• Excellent communication and stakeholder management skills; able to synthesize technical realities for executives.
• Advanced analytical reasoning skills, applying critical thinking and problem-solving techniques to break down business, technical, and operational objectives.

TradeBeyond Offers

You will work in a flat and open team environment where your experience and expertise are valued. You will work in partnership with a leadership team who have profound domain knowledge in their functional areas and are keen to work with you to continuously make positive impacts for our customers and employees. Externally, you will be engaging with a client network on a global footprint.

We offer competitive compensation in a dynamic, high growth and global environment. At TradeBeyond, we value the diversity of our employees and partners. We believe that our company thrives when we support and celebrate our differences.

We are an equal opportunity employer and welcome applications from all qualified candidates. All information provided by applicants will be treated in strictest confidence and handled confidentially for recruitment-related purposes within the company and our associated company. Applicants may be considered for other suitable positions within the company over a one-year period, after which their personal data will be destroyed.