Technical Implementation Lead (Insurtech / SAAS)

OAC Group Limited; Hong Kong Island; On-site; HKD 900,000 - 1,200,000; Full time

Job summary

OAC Group Limited is seeking a Technical Implementation Lead on the Hong Kong Island site to manage complex insurtech/SaaS deployments. You will serve as the primary technical liaison with client executives, define scope, and ensure successful delivery across multiple products and integrations.

Responsibilities cover architecture design, API integration, governance, and lifecycle oversight from discovery to post-go-live.

Qualifications

• 8–10+ years in technical implementation, solution delivery, or platform integration roles.
• Strong ability to lead client communications, manage scope, set boundaries, and push back when needed.
• Deep knowledge of APIs, data flows, infrastructure environments, and core delivery lifecycle fundamentals.
• Cross-functional leadership across product, engineering, and project teams.
• End-to-end delivery experience from discovery and integration to testing (SIT/UAT), go-live, and post-launch support.
• Domain knowledge in healthcare/health insurance operations and related platforms.
• Bachelor’s degree; MBA preferred.
• Architectural translation of customer needs into scalable technical solutions.
• Ability to align diverse teams and reach consensus without formal authority.
• Data-driven, risk-aware mindset for fast-paced scale-up environments.

Responsibilities

• Serve as the main technical lead to facilitate discussions, clarify risks, and drive client decisions to closure.
• Define strict scope boundaries, manage change requests, and push back to protect delivery commitments.
• Partner with the Project Manager to maintain governance cadence covering risks, dependencies, and decision logs.
• Own multi-product integration to ensure all internal systems and client applications work cohesively.
• Collaborate with tech leads and architects to design fit-for-purpose architectures and manage dependencies.
• Maintain delivery discipline across all phases from discovery through go-live and hypercare.
• Lead the design of APIs, data interfaces, and data mapping with client systems.
• Coordinate end-to-end integration readiness and manage defect resolution during testing.
• Align sandbox, pre-prod, and production environments with Cloud/DevOps teams.
• Lead SIT execution, support UAT sign-off, and drive deployment readiness through cutover planning and post-go-live support.
• Coordinate required security assessments and regulatory governance prior to launch.

Skills

Technical implementation

Client management

API integration

Cross-functional leadership

End-to-end delivery

Architecture design

Domain knowledge

Data-driven mindset

Risk awareness

Problem solving

Education

Bachelor's degree

MBA preferred

Job description

Technical Implementation Lead (Insurtech / SAAS)

We are partnering with a prominent insurtech platform with strong regional establishments to assist their recruitment on a Technical Implementation Lead role. Reporting to the Head of Platform, this role will collaborate with C-level executives clients to oversee and drive the technical implementation process. The ideal candidate will be someone with certain programming (Java, Python or SQL), API management and solution design background who has transited into a client facing technical project management function.

Working location

Hong Kong Island

What you will do

• Primary Client Contact: Serve as the main technical lead to facilitate discussions, clarify risks, and drive client decisions to closure.
• Scope & Change Control: Define strict scope boundaries, manage change requests, and push back tactfully to protect delivery commitments.
• Technical Governance: Partner with the Project Manager to maintain a streamlined governance cadence covering risks, dependencies, and decision logs.
• End-to-End Delivery Ownership: Own multi-product integration to ensure all internal systems and client applications work cohesively together.
• Architecture Design: Collaborate with tech leads and architects to design fit-for-purpose solution architectures and manage technical dependencies.
• Lifecycle Oversight: Maintain strong delivery discipline across all phases, from initial discovery and SIT/UAT through go-live and hypercare.
• Integration & Interface Design: Lead the design of APIs, batch/real-time data interfaces, error handling, and data mapping with client systems.
• Defect Triage & Readiness: Coordinate end-to-end integration readiness and manage internal defect resolution throughout testing phases.
• Environment & Infra Coordination: Align sandbox, pre-prod, and production environment setup with Cloud/DevOps teams to prevent project blockages.
• Testing & Cutover Management: Lead SIT execution, support UAT sign-off, and drive deployment readiness through cutover planning and post-go-live stabilization.
• Security & Regulatory Compliance: Coordinate required security assessments, disaster recovery testing, and regulatory governance prior to launch.

What you will bring

• Experienced Background: Requires 8-10+ years in technical implementation, solution delivery, or platform integration roles.
• Customer & Scope Management: Strong ability to lead client communications, manage scope, set boundaries, and tactfully push back when needed.
• Technical Integration Foundations: Deep knowledge of APIs, data flows, infrastructure environments, and core delivery lifecycle fundamentals.
• Cross-Functional Leadership: Proven ability to operate independently and drive results through influence across product, engineering, and project teams.
• Full-Lifecycle Experience: Track record of managing end-to-end delivery from discovery and integration to testing (SIT/UAT), go-live, and post-launch support.
• Domain & Industry Knowledge: Beneficial familiarity with healthcare/health insurance operations (claims, clinical, financial data) and relevant platforms (e.g., benefits, rules engines).
• Education Requirements: Holds a Bachelor’s degree at minimum, with an advanced degree (e.g., MBA) strongly preferred.
• Architectural & Technical Expertise: Translates complex customer needs into scalable, coherent technical solutions while navigating operational constraints.
• Cross-Functional Alignment: Unifies diverse teams to drive decisive progress and reach consensus without formal authority.
• Customer-Centric Focus: Acts as a dedicated client advocate while actively protecting internal delivery integrity and long-term scalability.
• Data-Driven & Resilient Mindset: Uses fact-based risk analysis to make fast decisions while maintaining composure in fast-paced scale-up environments.