About the role
The Talent Acquisition Specialist is responsible for attracting, engaging and hiring high-quality talent to support SPTel's business growth. This role manages the full recruitment lifecycle, leverages Applicant Tracking Systems (ATS) to drive recruitment efficiency, strengthens SPTel's employer brand and develops early-career talent pipelines through partnerships with educational institutions and industry networks.
Key Responsibilities
Talent Acquisition & Recruitment
- Manage the end-to-end recruitment process from requisition approval through onboarding.
- Partner with hiring managers to understand workforce requirements, job specifications and hiring priorities.
- Develop and execute sourcing strategies across job portals, professional networks, social media platforms and direct search channels.
- Conduct candidate screening, interviews and assessments to identify suitable talent.
- Coordinate interview scheduling and facilitate a positive candidate experience throughout the hiring process.
- Prepare offer recommendations and support salary benchmarking and offer negotiations.
- Track recruitment metrics and provide regular hiring reports to management.
Applicant Tracking System (ATS) Management
- Administer and optimize the Company's ATS to ensure effective recruitment workflow management.
- Maintain data integrity, candidate records and recruitment analytics within the ATS.
- Generate recruitment dashboards and reports on key hiring metrics including time-to-fill, source effectiveness, candidate conversion rates and recruitment costs.
- Drive ATS enhancements and identify opportunities for process automation and efficiency improvements.
- Train hiring managers and recruitment stakeholders on ATS usage and recruitment best practices.
Employer Branding
- Develop and implement employer branding initiatives to position SPTel as an employer of choice.
- Manage recruitment marketing campaigns across digital and social media platforms.
- Create engaging content showcasing SPTel's culture, employee value proposition, career opportunities and achievements.
- Coordinate participation in industry events, career fairs, networking sessions and employer branding activities.
- Partner with Corporate Communications and business leaders to strengthen SPTel's talent brand.
Early Careers & Talent Pipeline Development
- Establish and maintain relationships with universities, polytechnics, ITEs and professional institutions.
- Develop internship, graduate trainee and scholarship programmes to build future talent pipelines.
- Coordinate campus recruitment activities, career talks and networking events.
- Build talent communities and maintain engagement with high-potential candidates.
- Identify emerging talent trends and recommend initiatives to attract early-career professionals into telecommunications, technology, cybersecurity and digital infrastructure roles.
Stakeholder Management & Continuous Improvement
- Provide recruitment market intelligence, talent availability insights and hiring recommendations to business leaders.
- Ensure recruitment practices comply with employment legislation, fair employment guidelines and Company policies.
- Support diversity, equity and inclusion initiatives through fair and objective hiring practices.
- Drive continuous improvement initiatives to enhance recruitment effectiveness, quality of hire and candidate experience.
Any Other Duties
- Perform any other duties, projects or responsibilities as assigned by the Head of Human Resources or Management from time to time.
Requirements
Education & Experience
- Degree or Diploma in Human Resources, Business Administration or a related discipline.
- Minimum 5 years or more experience in talent acquisition, recruitment or talent management.
- Experience recruiting for technical, sales, corporate and leadership positions preferred.
- Experience in employer branding and campus recruitment programmes preferred.
- Experience working with ATS platforms such as SuccessFactors, Workday, Oracle, Greenhouse, Lever or similar systems.
Knowledge & Skills
- Strong knowledge of recruitment best practices and Singapore employment legislation.
- Proficiency in ATS administration and recruitment analytics.
- Strong sourcing capabilities using LinkedIn Recruiter and other talent sourcing platforms.
- Hands-on experience with LinkedIn Recruiter licenses, including talent sourcing, pipeline management, talent mapping, candidate engagement campaigns and recruitment market intelligence.
- Excellent stakeholder management and influencing skills.
- Strong written and verbal communication skills.
- Data-driven with the ability to analyze recruitment metrics and provide actionable insights.
- Strong organizational skills with the ability to manage multiple hiring projects concurrently.
Success Measures
- Time-to-fill vacancies within approved hiring timelines.
- Quality of hire and hiring manager satisfaction.
- Candidate experience and offer acceptance rates.
- Growth of early-career talent pipeline.
- Employer branding reach and engagement metrics.
- ATS data accuracy, utilization and reporting effectiveness.
- Achievement of annual workforce and hiring objectives.