Supervisor

ELLEMUSE BEAUTY; Hong Kong; On-site; HKD 201,000 - 312,000; Full time

Job summary

ELLEMUSE BEAUTY in Hong Kong is seeking a Salon Operations Supervisor to oversee daily operations, ensuring a high level of customer service and a professional environment. You will lead staff by managing schedules, assigning tasks, and addressing customer enquiries with professionalism.

The ideal candidate has experience in beauty salon operations and strong communication, leadership, and organizational skills to motivate the team and uphold service standards.

Qualifications

• Experience in beauty salon operations.
• Effective communication and leadership skills demonstrated through team management and customer interaction.
• Ability to work independently with responsibility and strong organizational skills.
• Collaborative team player focused on delivering excellent customer service.

Responsibilities

• Supervise daily salon operations to ensure smooth workflow and service quality.
• Assign work and manage staff schedules to optimize team productivity.
• Deliver excellent customer service by handling enquiries and feedback promptly and professionally.
• Maintain a clean, safe, and professional salon environment that meets operational standards.
• Lead and motivate staff to uphold service standards and foster teamwork.

Skills

Leadership

Communication

Organizational skills

Teamwork

Job description

Job Summary

Supervise and coordinate daily salon operations to ensure high-quality customer service and a professional environment. Lead staff by managing schedules, assigning tasks, and addressing customer enquiries and feedback effectively.

Responsibilities

• Supervise daily salon operations to ensure smooth workflow and service quality
• Assign work and manage staff schedules to optimize team productivity
• Deliver excellent customer service by handling enquiries and feedback promptly and professionally
• Maintain a clean, safe, and professional salon environment that meets operational standards
• Lead and motivate staff to uphold service standards and foster teamwork

Preferred competencies and qualifications

• Experience in beauty salon operations
• Effective communication and leadership skills demonstrated through team management and customer interaction
• Ability to work independently with responsibility and strong organizational skills
• Collaborative team player with a focus on delivering excellent customer service