Style Advisor

Lane Crawford; Hong Kong; In loco; HKD 201.000 - 335.000; Tempo pieno

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Lane Crawford in Hong Kong is seeking a passionate fashion and lifestyle expert to inspire customers with an end-to-end styling experience. As a Lane Crawford Ambassador, you will use clienteling to deliver personalised service, build strong long-term relationships, and collaborate across business units to provide tailored styling solutions.

A warm, fashion-loving team player with excellent communication will thrive here, delivering exceptional service and helping the store meet its targets.

Competenze

• Love of fashion and warm, welcoming personality.
• Strong communication and customer-first mindset.
• Curiosity to learn and build styling skills.
• Team player with collaborative and flexible style.

Mansioni

• Inspire customers as fashion and lifestyle expert.
• Provide personalised styling and build long-term relationships.
• Engage with customers to identify needs using styling knowledge.
• Manage customer portfolio and grow base with referrals.
• Meet/exceed personal and team sales targets and KPIs.
• Provide feedback on products or services.

Conoscenze

Love of fashion

Strong communication

Customer-centric

Team player

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The Role

• Inspire our customers by being their passionate fashion and lifestyle expert, dedicated to delivering an exceptional end to end styling experience.
• Act as Lane Crawford Ambassador, using your clienteling skills to provide a personalised customer experience and build strong long term relationships.
• Proactively engage with customers to identify their unique needs, using your knowledge in styling and selling to provide them with personalised, cross business unit solutions.
• Actively manage your portfolio of customers and continue to grow your customer base and generate referrals.
• Manage your sales and customer database to meet/exceed your individual and team sales targets and KPI’s.
• Proactively capture and provide feedback on products and / or services received from the customers.

The Ideal Candidate

• Has a love of fashion
• Warm, welcoming personality with strong communication skills.
• Always puts the customer first, being attentive and empathetic to their needs.
• Deliver on KPI’s and support the store to achieve its targets.
• Curiosity to learn, develop and build upon existing styling skills and knowledge supported by our Lane Crawford Academy.
• Team player with a collaborative and flexible working style.