Sr. Manager, Site Reliability & Innovation, IT

CITIC Securities International; Hong Kong; Vor Ort; HKD 1.000.000 - 2.000.000; Vollzeit

Zusammenfassung

CITIC Securities International is seeking a Senior Site Reliability Engineer in Hong Kong to own end‑to‑end monitoring and SRE operations for critical systems. You will manage Kubernetes environments, implement robust observability, and drive reliability initiatives across engineering and infra teams.

The role requires 8–10 years in SRE/production support, strong Linux skills, and hands‑on experience with Prometheus, Grafana, Kibana, and Logstash. Excellent English communication is essential.

Qualifikationen

• Bachelor’s degree or higher in Computer Science/Engineering.
• 8–10 years IT experience in SRE/production support/platform engineering.
• Strong experience with monitoring/observability platforms (Geneos, Prometheus, VictoriaMetrics, Elasticsearch, Grafana, Kibana).
• Automation experience (Bash, Python, Ansible, CI/CD).
• Hands-on with Prometheus pipelines, exporters, metrics routing, long-term storage integration.
• Log pipelines with Logstash/Elasticsearch; dashboards in Grafana/Kibana.
• Strong Linux (RHEL 7/8/9) administration and incident management.
• Understanding of SRE, HA, DR/BCP and on-call operations.

Aufgaben

• Own monitoring, Kubernetes platform reliability, and SRE operations for reliable systems.
• Build and enhance monitoring solutions using Geneos, Prometheus, VictoriaMetrics, Elasticsearch, Grafana.
• Develop and optimize alerting rules, dashboards, and observability pipelines.
• Troubleshoot Linux servers (RHEL) including upgrades, configurations, and patching.
• Analyze logs, investigate issues, and perform fault finding for performance issues.
• Collaborate with engineering and infra teams to improve resilience, security, and scalability.
• Operate and optimize Kubernetes clusters, including health, capacity, and observability.
• Continuously research modern monitoring/SRE practices and tools.

Kenntnisse

Monitoring

Kubernetes

SRE practices

Linux administration

English communication

Ausbildung

Bachelor’s degree in CS/Engineering

Tools

ITRS Geneos

Prometheus

VictoriaMetrics

Elasticsearch

Grafana

Kibana

Bash

Python

Ansible

CI/CD tools

Jobbeschreibung

We are seeking a Senior Site Reliability Engineer who will be responsible for both build and shared services operations, including monitoring, site reliability engineering (SRE), and ensuring the stability, scalability, and performance of critical systems.

The ideal candidate is a strong technical problem-solver and capable of delivering end-to-end monitoring and reliability solutions while diagnosing complex issues during critical incidents.

Key Areas of Responsibilities

• Own monitoring, Kubernetes platform reliability, and SRE operations to ensure highly reliable, available, and performant systems
• Build, enhance, and maintain monitoring solutions using ITRS Geneos, Prometheus, Victoria-Metrics, Elasticsearch, and Grafana
• Develop, optimize, and maintain alerting rules, dashboards, and observability pipelines
• Troubleshoot Linux servers (RHEL 7/8/9), including upgrades, configurations, patching, and maintenance, while determining appropriate monitoring requirements for system changes
• Analyze logs, investigate issues, and perform fault finding to identify performance exceptions
• Collaborate with engineering, application, and infrastructure teams to improve system resilience, stability, security, efficiency, and scalability.
• Operate, maintain, and optimize Kubernetes environments, including cluster health, workload reliability, capacity planning, and platform observability
• Continuously research and adopt modern monitoring and SRE tools and practices.

Requirements

• Bachelor’s degree or higher in Computer Science / Engineering
• Around 8-10 years of experience within IT, preferably in site reliability engineering, production support, platform engineering, or investment banking environments
• Strong experience configuring and maintaining monitoring and observability platforms, including:
• ITRS Geneos, Prometheus, Victoriametrics, Elasticsearch, Grafana, and Kibana
• Experience with automation (e.g., Bash, Python, Ansible, CI/CD tools) is a must
• Hands‑on experience building and implementing Prometheus pipelines, including exporters, scraping configurations, relabelling, metric routing, and integrations with long‑term storage (e.g., Victoriametrics)
• Experience building and maintaining Logstash pipelines, including ingestion, parsing, filtering, enrichment, and routing of logs into Elasticsearch
• Ability to design, build, and maintain Grafana and Kibana dashboards for metrics, logs, and performance analytics across distributed systems
• Understanding of metrics, logging, alerting, dashboards, and observability pipelines
• Strong Linux administration skills (RHEL 7/8/9), including troubleshooting, upgrades, configuration, patching, and performance optimization.
• Good understanding of SRE principles, high availability, scalability, incident management and Disaster Recovery / Business Continuity Planning) activities
• Experience managing GPU-enabled infrastructure for AI or machine learning platforms is preferred.
• Strong hands‑on experience with Kubernetes, including cluster operations, workload orchestration, troubleshooting, scaling, and production support
• Understanding of networking fundamentals, performance tuning, and troubleshooting distributed systems
• Operations with participation in on‑call rotations, including after‑hours and weekend support
• Self‑motivated, adaptable and able to prioritize, learn continuously and manage multiple responsibilities effectively
• Excellent in English, with Chinese will be advantage