Sourcing & E-Commerce Operations Manager

Polette Limited; Hong Kong; On-site; HKD 420,000 - 700,000; Full time

Job summary

Polette Limited is seeking an agile Sourcing & E-Commerce Operations Manager to lead product expansion and platform execution. You will oversee end-to-end product sourcing across fashion and non-fashion categories, manage digital backend workflows to drive sales, and lead a small, high-performing team.

You will leverage modern digital and AI tools to accelerate brand growth across our fast-paced marketplace, handling vendor negotiations, platform data management on Magento, and logistics from

Qualifications

• 2+ years in sourcing, vendor management, or e-commerce operations.
• Experience with e-commerce platforms; Magento familiarity is a strong plus.
• Proficient with Canva, Google Workspace; eager to adopt AI tools for visuals.
• Strong supplier negotiation, product file management, and end-to-end logistics.
• Ability to mentor junior staff in a fast-paced environment.
• Fluent in English and Cantonese/Mandarin to communicate with buyers and manufacturers.

Responsibilities

• Sourcing across fashion and non-fashion categories and onboarding manufacturers.
• Negotiate prices, payment terms, and contracts to maximize margins.
• Oversee vendor compliance, product quality, and inventory planning.
• Manage Magento backend, product data files, listings, and site health.
• Oversee F2C shipping workflows and resolve logistics bottlenecks.
• Generate marketing visuals using AI tools and create banners.
• Create and optimize content using Canva and Google tools.
• Lead a small team of 2 junior members; mentor and delegate tasks.
• Lead ad-hoc cross-functional growth projects for executive priorities.

Skills

Sourcing

Vendor management

E-commerce operations

Negotiation

Leadership

Magento

Canva

Google Workspace

AI content creation

English

Cantonese

Mandarin

Tools

Magento

Canva

Google Workspace

AI tools

Job description

Sourcing & E-Commerce Operations Manager

We are seeking an agile, tech-forward Sourcing & E-Commerce Operations Manager to lead our product expansion and platform execution. In this role, you will oversee end-to-end product sourcing across fashion and non-fashion categories, manage digital backend workflows to drive sales, and lead a small, high-performing team. You will leverage modern digital and AI tools to accelerate brand growth across our fast-paced marketplace.

Key Responsibilities

Multi-Category Sourcing: Identify, evaluate, and onboard manufacturers for fashion (ready-to-wear) and non-fashion product categories aligned with target market demands.

Commercial Negotiation: Drive aggressive price, payment term, and contract negotiations to maximize profit margins and lower unit costs.

Quality & Margin Optimization: Oversee vendor compliance, product quality standards, and inventory planning to ensure cost-effective execution.

2. E-Commerce Backend & Logistics Operations

Platform & Data Management: Prepare product data files, manage listings, and monitor website backend health (Magento) to optimize conversion rates and boost sales.

F2C Logistics Monitoring: Oversee factory-to-consumer (F2C) shipping workflows, tracking delivery timelines and resolving logistics bottlenecks to protect customer satisfaction.

Visual Asset Generation: Utilize AI tools to generate marketing visuals and virtual model photography for online listings and banners.

Content Optimization: Leverage design and productivity software (Canva, Google Tools) to streamline digital visual creation and product presentation.

Team Management: Direct, mentor, and allocate daily tasks to a team of 2 junior team members to ensure smooth operational execution.

Ad-Hoc Initiatives: Lead special projects and cross-functional growth initiatives directly supporting executive business priorities.

Candidate Profile & Qualifications

Experience: 2+ years in sourcing, vendor management, or e-commerce operations (fashion or consumer goods background preferred).

Digital Savvy: Hands-on experience with e-commerce platforms (Magento familiarity is a strong plus) and data file preparation.

Modern Toolset: Familiarity with Canva, Google Workspace, and eager to adopt AI tools for visual content creation.

Supply Chain Skills: Proven track record in supplier negotiation, product file management, and monitoring end-to-end logistics (F2C).

Leadership Ability: Demonstrated capability to mentor and guide junior staff in a fast-paced environment.

Language Skills: Fluent in English and Cantonese/Mandarin to effectively communicate with international buyers and regional manufacturers.