Solution Specialist / Business Analyst

PCCW; Hong Kong; On-site; HKD 420,000 - 620,000; Full time

Job summary

PCCW seeks a Solution Specialist for an eMPF platform development. The role involves partnering with users to diagnose challenges and design analytical solutions, while collaborating with developers, designers, and project managers to deliver aligned products.

Experience gathering and documentation, plus knowledge of SQL and basic programming, are valued. Fluency in Canto, Mandarin, and English is essential.

Qualifications

• 3-5 years of experience as technical solution analyst.
• Experience on large-scale transformation projects.
• Skilled in requirement gathering and documentation.
• Fluency in Canto and Mandarin and English.

Responsibilities

• Partner with users to diagnose core business challenges and design tailored analytical solutions.
• Collaborate with cross-functional teams including developers, designers, and project managers to deliver products that align with business objectives.
• Analyse front-to-back application impacts and interpreted requirements to identify value-creation opportunities.
• Support project management through planning, and the creation of functional specifications and UAT documentation.

Skills

Requirement gathering

Documentation

Analytical thinking

Stakeholder management

Tools

SQL

Basic programming

Job description

We are seeking for a Solution Specialist for a eMPF platform development. This large-scale project involves numerous stakeholders and aims to enhance processes across multiple business areas.

The ideal candidate will have:

• 3-5 years' experience as technical solution analyst
• Experienced working on large-scale transformation project
• Skilled in requirement gathering and documentation
• Knowledge of SQL and basic programming is bonus
• Fluency in Canto and Mandarin and English

Responsibilities:

• Partner with users to diagnose core business challenges and design tailored analytical solutions.
• Collaborate with cross-functional teams including developers, designers, and project managers to deliver products that align with business objectives.
• Analyse front-to-back application impacts and interpreted requirements to identify value-creation opportunities.
• Support project management through planning, and the creation of functional specifications and UAT documentation.