IT Business Analyst/Systems Analyst - J13164

Pinpoint Asia; Hong Kong; On-site; HKD 480,000 - 700,000; Full time

Job summary

Pinpoint Asia is seeking a highly analytical IT Business Analyst/Systems Analyst to bridge business stakeholders, technical teams, and external vendors. You will gather complex requirements, design solutions, and drive end-to-end IT project delivery, including data analytics, web apps, and large-scale system implementations.

You will lead requirements engineering, ensure architecture alignment, manage SDLC with the IT Project Manager, and oversee vendor deliverables and SLAs.

Qualifications

• 4+ years of experience in BA, IT PM, or Systems Analysis and design.
• Experience delivering full SDLC and managing vendors.
• Knowledge of large-scale, complex systems is advantageous.

Responsibilities

• Requirements Engineering: translate complex business needs into technical specs.
• Strategic Innovation: identify IT opportunities to drive growth.
• Architecture & Best Practices: ensure designs align with standards and security.
• End-to-End Delivery: drive SDLC with the IT Project Manager to timely delivery.
• Vendor Governance: manage external vendors, SLAs, and rollouts.
• Support Leadership: guide the technical support for engagement platforms.

Skills

Requirements engineering

SDLC leadership

Vendor governance

Education

Information Systems

Computer Science

Business Information Technology

Job description

We are looking for a highly analytical and strategic IT Business Analyst/Systems Analyst to act as the vital bridge between business stakeholders, technical teams, and external vendors. In this role, you will step beyond traditional coding to drive end-to-end IT project delivery. You will gather complex business requirements, design innovative solutions, and manage the execution of cutting-edge tech initiatives—including Data Analytics, Web applications, and large-scale system implementations.

Key Responsibilities

Business Analysis & Solution Design

• Requirements Engineering: Lead user requirement studies, translating complex business needs into clear, actionable technical specifications and system analyses.
• Strategic Innovation: Act as a technology consultant to the business. Explore and present IT opportunities to drive revenue and business growth.
• Architecture & Best Practices: Ensure all solution designs align with enterprise application architecture standards, best practices, and security guidelines.
• End-to-End Delivery: Partner closely with the IT Project Manager to drive the full System Development Life Cycle (SDLC), ensuring solutions are delivered on time, within budget, and to the highest quality.
• Vendor Governance: Direct and manage external vendors, business partners, and contractors. Review vendor deliverables, manage SLAs, and oversee system changes (including coordinating non-office hours rollouts).
• Support Leadership: Lead the technical support team dedicated to our Customer & Passenger Engagement platforms, ensuring a seamless experience for end-users.

What We Are Looking For

Experience & Expertise

• Core Experience: Minimum of 4 years’ relevant experience in Business Analysis, IT Project Management, or Systems Analysis and design.
• Project Delivery: Solid track record in managing the full SDLC, system rollouts, and hands-on vendor management.
• Industry Knowledge: Previous experience or knowledge implementing large-scale, complex systems will be advantageous.

Education & Certifications

• Academic: Degree in Information Systems, Computer Science, Business Information Technology, Systems Engineering, or a related discipline.
• Professional: Certifications in Project Management (e.g., PMP, PRINCE2), Agile/Scrum (e.g., CSM, PSM), or Business Analysis (e.g., CBAP) are highly preferred.
• Consultative Leadership: Ability to assume a technical consultant role, guiding business stakeholders and pushing back when necessary.
• Problem Solving: Strong business acumen paired with top-tier analytical and problem-solving skills.
• Drive: Self-motivated and capable of working independently under pressure in a fast-paced, multitasking environment.
• Communication: Excellent command of written and spoken English and Chinese. Proficiency in Putonghua is an added advantage.